Pass Office Operative
Be part of something greater.
- Job reference: SDX/TP/1964195/153146
- Location: Portsmouth
- Job type: Part Time - 16 hours per week
- Salary: £12.71 per hour plus Sodexo Benefits
- Closing date: 06 February 2026
About the role
16 hours per week
Your hours will be worked between the hours of 6am to Midday Mon – Wed
We can offer some flexibility around this
. However, flexibility may be required to cover other days including evening and weekend working to meet business needs
6 Month Fixed Term Contract
£12.71 per hour
10% discount on Costcutter shop on site
Free car parking
Reduced cost use of gym on site
Subsidised food available on site
Access to Historic Dockyard at FMSP Portsmouth
Families Day and other special events on site
Sodexo rewards and benefits
Discounts at Sodexo partner brands
Driving is required for this position. For insurance purposes you must be over 25 and hold a Full UK Driving License
Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is PO1 4QT
Job Introduction:
As a Pass Office Operative at HM Navel Base, Portsmouth, PO1 4QT you'll process temporary ID passes for all visitors to Portsmouth naval base in a timely manner and ensure that the highest level of security is maintained at all times. You'll interact with our Armed forces personnel every day, improving quality of life for all that you meet.
What You'll Do
Process all temporary ID passes for the Naval base, ensuring relevant checks are carried out and naval base processes are strictly adhered to.
Greet all visitors in a friendly, polite, and professional manner, process all passes with fifteen mins of the customer pulling their number.
Complete vetting applications and issuing passes for all contracts requiring access to the Naval base within timescales detailed in the service standard
Ensure the induction process and T cards are issued as required
Book Chaperones via the company system
Assist security colleagues with administration tasks
Raise any security concerns immediately with the authority personnel
Ensure that personnel appearances are beyond reproach, strict adherence to uniform dress standards is to be maintained at all times.
Diligently take and hand over every duty shift ensuring that a full check of the daily occurrence and incident report books is carried out on each takeover of duty.
Comply with all Sodexo company policies/procedures and client site rules and regulations
Carry out any other reasonable tasks and/or instructions as directed by management
What You Bring:
- Must be able to demonstrate effective verbal and written communication
- Able to work on own initiative and within a team environment
- Able to demonstrate attention to detail and adherence to standards
- Computer literate
- Experience of working in an administraiotn role would be beneficial
- Must be over 25 and hold a Full UK Driving License
- Due to security requirements you must have been continuously resident in UK for last 3 years to apply for this position
What we offer:
- On-the-job training with experienced professionals
- Fully funded apprenticeship qualifications
- Career development opportunities within Sodexo
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Ready to be part of something greater? Apply today!
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
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KEY BENEFITS
-
Advice and guidance
Get help with legal, financial, personal or work issues whenever you need it. -
Pension Plan
Save effectively for your future when you join the Sodexo Pension Plan. -
Wellbeing support
Unlimited access to online support for your mental health, 24/7. -
Generous leave
For holidays, care needs or major life events, we’ll help you rest and recharge. -
Discounts and savings
Enjoy great deals from leading retailers and use our Bike to Work scheme -
Virtual GP
24-hour access to video or phone consultations for you and your family.
Diversity, Equity and Inclusion
At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at Sodexo are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees, ensuring that everyone can contribute to and benefit from our collective success.
Social Impact
Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.
We’re committed to volunteering our time, resources, skills and knowledge – more than 50% of colleagues contribute to thousands of volunteer hours every year. And our Charitable Foundation has now donated over £9 million to charities and good causes across the country.
Portsmouth, United Kingdom, PO1 4QT
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