Logistic Support Services Unit Manager

• 40 hours per week
• Monday - Friday - 08:00 - 17:00
• £33,650.00 per annum
• Sodexo rewards and benefits

Job Introduction

Sodexo is seeking a dedicated and experienced Logistic Support Services Unit Manager to lead the delivery of high-quality logistic and support services at Merville Barracks, Circular Road South, Colchester, CO2 7UT. This key role ensures operational excellence, compliance, and collaboration across multiple stakeholders including Sodexo teams, the Ministry of Defence, RMPA, and Defence Infrastructure Organisation.

You’ll be responsible for planning, organising and managing all services within the Logistic Support Unit, delivering against strict service level agreements (SLAs), KPIs, and contractual obligations while driving continuous improvement and supporting our Zero Harm culture.

What you’ll do

• Oversee the delivery of all Logistic Support Unit services, ensuring compliance with SLAs, KPIs, and contractual requirements.

• Manage and develop your team, setting clear performance objectives, conducting PDRs, and ensuring effective labour management.

• Deliver contracted outputs through both Sodexo and MOD IT operational systems.

• Act as Subject Matter Expert (SME) for Sodexo accounting systems (Planet, PFI Furniture Asset System) managing circa 33,000 assets and a site key asset register of approximately 13,000 items.

• Manage the PFI Furniture Lifecycle Programme in collaboration with the Soft Services Operations Manager and Finance & Commercial Lead.

• Lead on Health and Safety management for building D11 and ensure all legislative and site-specific compliance requirements are met.

• Drive service improvement through audit success, proactive issue resolution, and innovation in processes.

• Collaborate with other department managers and external partners to ensure seamless site operations.

• Contribute to budget performance and maintain financial control aligned with client and Sodexo expectations.

• Provide cover for the Quartermasters Services Unit Manager during absences and act as Duty Manager on a rotational basis.

• Support employee engagement initiatives and participate in Sodexo’s Professional Families Network for continued professional development.

What you bring:

• Proven management experience in logistics, supply management, or warehouse distribution.

• Experience working with a supply management or CAFM system.

• Strong leadership and people management capabilities, including performance management, recruitment, and employee relations.

• Solid understanding of Health, Safety, Welfare, and auditing procedures.

• Excellent numerical, interpersonal, and communication skills.

• Competent in MS Office (Word, Excel, Outlook) with strong attention to detail and analytical thinking.

• Ability to make independent decisions and work effectively both autonomously and collaboratively.

Desirable

• Experience managing within a similar MOD or Defence contract environment.

• IOSH Managing Safely (or equivalent) qualification.

• Experience in Soft FM, including transport services and waste management.

• Proven ability to manage client relationships and drive operational improvement.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

File Downloads

• 2025 Benefits UK Brochure V9.pdf