Workplace Manager

Job Introduction

A fantastic opportunity has arisen for a Workplace Manager  to join our team.

Working as our Workplace Manager you will deliver and manager the delivery of multiple IFM services at the flagship Microsoft Experience Centre and smaller central London facilities including Bishops Gate & Swallow Place.

Please see full job description attached. 

Role Responsibility

• Manage the on-site contract and all services to the agreed standards, ensuring that deadlines and targets are achieved.  Managing agent for site catering & security contracts provided by third party contractors
• Maximise the profitability of the contract and manage costs effectively
• Manage the onsite client and Sodexo services and teams to deliver the agreed SLA and standards, acting as Sodexo primary representative on site including support with the administration of external event planning and co-ordination in conjunction with the site client team
• Promote Sodexo strategies and best business practices in order to uphold the company mission and values
• Ensure that Health, Safety, statutory and Business Continuity requirements and company policies and are met
• Build long-term relationships with client(s) that add value and are based on mutual trust
• Lead, develop, manage and motivate a high performing team to the agreed standards ensuring that the client receives services of the highest quality
• Drive innovation and continuous improvement of people, systems, processes and services

The Ideal Candidate

Essential

• Experienced in using Microsoft Office
• Previous experience of operational management in a similar environment
• People management experience
• Ability to understand financial information
• Excellent communication skills
• Manage multiple workloads and shifting priorities
• Positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated and able to work on own initiative within a team environment
• Experience of delivering training

Desirable

• IOSH managing safely qualification
• Experience of managing conflicting expectations of the client and site community
• Retail or hospitality background

Contextual or other information

• Occasional travel and overnight stays will be required to undertake training and other business requirements
• To relieve and assist in other establishments in certain circumstances.
• To attend meetings and training courses as requested.
• This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken.  It does not attempt to detail every activity.  Specific tasks and objectives will be agreed with the post holder at regular intervals.  The post holder will be required at all times  to perform any other reasonable task, as requested by the Line Manager in order to meet the operational needs of the business. 

Package Description

£51,000 - £57,000 Depending on Experience 

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.