Workplace Manager
Job Introduction
Workplace Operations Manager
Salary: £70,000
Shift Pattern: Monday-Friday
Sodexo rewards and benefits
We’re seeking a polished, proactive, and service-obsessed WorkplaceOperations Manager to lead all soft services for a high-profile corporate environment in the Berkshire, Surrey and Hampshire area. This is a rare opportunity to bringluxury hospitality standards into a forward-thinking workplace, ensuring everyinteraction reflects excellence, professionalism, and care.
About the Role
You’ll be the drivingforce behind the day-to-day delivery of multiple service streams, includingreception, housekeeping, catering, security, mailroom, events, and workplaceexperience. Acting as the key client contact, you will build strong relationships,anticipate needs, and ensure seamless, high-touch service at every level.
Key Responsibilities
- Lead and coordinate all soft FM services across the site
- Translate five-star hospitality standards into a corporate setting
- Inspire and develop a multi-disciplinary, guest-facing team
- Oversee VIP events, executive visits, and corporate hospitality
- Maintain compliance with HSE standards and company policies
- Drive innovation and service improvements to exceed expectations
- Manage budgets and resources efficiently without compromising quality
Ideal Candidate Profile
- Background in luxury hotels or premium corporate headquarters
- Proven experience in front-of-house, guest services, F&B, or housekeeping leadership
- Strong people leadership skills with a focus on service excellence
- Skilled in managing multiple service providers and operational priorities
- Confident communicator with executive-level presence
- Calm, resourceful, and solutions-focused in dynamic environments
Preferred Qualifications
- IWFM Level 3–4 or equivalent in Facilities or Service Management
- Hospitality Management qualification or similar hotel operations training
- IOSH Managing Safely or equivalent HSE certification
This is a high-impact role for someone who thrives in a fast-paced, client-facing environment and can bring the very best of hospitality into a modern corporate setting