Workplace Experience Host

Job Introduction

Workplace Experience Host

• 38 hours per week
• 2 weeks rotating shift pattern
• Week 1, Monday to Thursday 7.30 – 18.30
• Week 2, Tuesday to Friday 7.30 – 18.30
• £16.20 per hour 
• Family leave options
• Shopping Discounts
• Training, development, and progression opportunities
• Online Recognition Scheme (Reward Hub)
• Be willing to undergo a DBS and Credit Reference Check if successful
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is WC1B 5HA

Exciting careers.

At Sodexo, we’re passionate about delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

This is your opportunity to join a global leader in Catering and Facilities Management and become an integral part of a progressive organisation with over 430,000 colleagues worldwide.

Join us at our Fabulous Corporate Offices in London and be at the heart of delivering a 5 Star user experience!

Job Purpose

The first point of contact for workplace users and visitors, you'll play a key role in delivering a seamless building user and concierge service. This position is responsible for reception services, visitor experience, workspace and meeting room management, AV and technical support, as well as the promotion and coordination of internal events. The role is central to ensuring an exceptional user experience, supporting health and safety compliance, and fostering an inclusive, professional environment.

What you'll be doing:

• Provide a warm, polite, and professional welcome to all office users and visitors

• Be the go-to contact for all workplace users, building strong relationships across all levels

• Conduct onboarding inductions for new starters and visitors and ensure processes are followed through in terms of leavers

• Manage all reception duties and maintain a polished front-of-house presence.

• Oversee room and desk bookings

• Assist with meeting room set up and ensure AV equipment is operational for meetings 

• Assist with connecting visitors to WIFI, providing support to users to access IT equipment and escalate issues as needed

• Manage event planning, including daytime and evening conferences.

• Conduct daily workspace checks and regular health and safety walks.

• Liaise with suppliers and contractors to remedy any on site issues

• Replenish stationery hubs and hospitality stock as needed

• Monthly Reporting on building sensors functionality

• Manage mail and courier services

What you'll bring:

• High-level customer service and concierge experience

• Proven experience in delivering multi-service operations within a global corporate hub.

• Strong interpersonal and communication skills

• Microsoft Office proficiency and confident to be trained on internal IT systems 

• Flexible, proactive, and solutions-oriented with a hands-on, can-do attitude.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

Belong in a company and team that values you for you. 

Act with purpose and have an impact through your everyday actions.

Thrive in your own way. 

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support 
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater? 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications