Ward Host/Hostess

Job Introduction

Job Description

Healthy outcomes start with positive patient experiences.

• 37.5 hours per week. 5 over 7 days.
• £12.31 per hour + Sodexo Benefits
• Holidays
• Location is Nuffield Health Tunbridge Wells Hospital, Kingswood Road, Tunbridge Wells  

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: TN2 4UL

Please take the time to read the attached job description

Job Introduction

Help Serve More Than Just Food—Serve Comfort, Care, and a Smile.

As a Ward Host/Hostess at Nuffield Health Tunbridge Wells Hospital, Kingswood Road, Tunbridge Wells  , you’ll play an important role in delivering delicious meals and a positive experience to patients, staff, and visitors. Your cheerful attitude and friendly interactions can brighten someone’s day and bring comfort during challenging times.

At Sodexo, we believe food has the power to heal and uplift—and so do the people who serve it. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do:

• Take all patient and visitor refreshment orders accurately, ensuring any allergies or dietary requirements are communicated to the main kitchen and recorded in the ward kitchen

• Transport food to patients' rooms, ensuring patients are comfortable and have all necessary assistance to consume refreshments with ease

• Ensure hygienic cleaning of all crockery, cutlery, trays, and equipment used to maintain infection control standards

• Maintain stock control, rotation, and records at all times

• Complete all legal, company, and client documentation within required timeframes

• Keep the ward kitchen clean, tidy, and hygienic, reporting any issues to the Ward Manager

• Report all equipment malfunctions to the Ward Manager

• Communicate calmly, politely, and tactfully with customers at all times

• Recognise issues that may affect customer satisfaction and take appropriate action to resolve or escalate as necessary

• Follow all applicable policies and procedures, including Infection Prevention and Control

• Carry out duties safely, with minimal disruption to others

• Make full and proper use of any protective or safety equipment provided

What we offer: 

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait! 

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.