Skip to content
Working at Sodexo - engineer fixing large machinery

Our vacancies

Search Jobs  

Training Delivery Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

We are looking for a Training Delivery Manager to deliver operational and service excellence training to our frontline and management teams across our amazing venues, ensuring our teams deliver an exceptional guest experience. Through delivering training you will drive service excellence across the business, whilst designing and delivering development activities.

Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship and RHS Chelsea Flower Show.

For more information on the company see Careers in Sports and Leisure

 

Role Responsibility

In this role you will spend time across venues within the region, working with the management teams you will conduct face to face skills training on a range of topics including Services Excellence programmes, service skills and inductions. In addition, you will support the People Operations teams across our range of venues in the design and delivery of learning and development activities for major events. We are looking for someone who can forward plan and implement a training plan to cover both current and future needs. In addition to conducting training, this role will involve monitoring activities and conducting audits to ensure consistency across venues. This is an excellent role for someone who can impact service standards through developing teams.

The Ideal Candidate

  • Graduate calibre
  • Confident in delivering operational and service training to groups of various sizes
  • A confident public speaker, with excellent written and verbal communication skills
  • Experience of working within a hospitality/customer service industry
  • Creative and passionate about delivering memorable guest experiences
  • Able to work independently as part of a remote team

Package Description

Up to £40,000 (depending on experience) + Car + Bonus

About the Company

Our mission is improve the quality of life of Sodexo employees and all those we serve, and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We work to improve the well-being of people across the globe through our unique range of expert services and the talent of our teams. As one of the world’s largest employers and a
company of “people at the service of other people,” we are committed to being an employer of choice – providing jobs for our people, as well as training and opportunities for internal promotion to help our employees move up the career ladder.

Salary Up to £40,000 (depending on experience) + Car + Bonus
Frequency Annual
Job Reference SDX/RF3050/RC
Contract Type Permanent – Full Time
Closing Date 27 May, 2019
Job Category Hospitality
Business Unit UK Sodexo Live
Location London - Flexible
Posted on 13 May, 2019

Spread the word

Jobs in the same category

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings bellow you consent to this. Read more about cookies.

  

© Sodexo 2025 copyright

Powered by Tribepad Talent Acquisition Software