Test Site Security Officer Supervisor

Job Introduction

To manage and develop the Security and Traffic Management Teams at the Covid-19 Test Site by:

• Ensuring that all shifts are filled, with priority given to Sodexo Officers over Service Provider / Sub-Contractor Officers.
• Ensuring that all officers are inducted and trained on all relevant site duties.
• Keeping Records and Paperwork up-to-date with contemperanous reporting of relevant site activity.
• Liase with site managers and central Security teams to ensure that any and all issues are resolved in a timely manner.
• Keeping Shift management platforms up-to-date, whilst notifying control room of any and all changes that will affect the payroll each week.
• Monitor staff performance and ensure that high standards are being met at all times.
• Ensure that all relevant incidents are dealt with correctly and are reported back to Area Supervisor and Control Room as soon as practicable.

Role Responsibility

• To be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest standard.
• To ensure exemplary standards in personal grooming, adhering to uniform standards at all times.
• To deal efficiently and effectively with emergencies, including fire and bomb scares ensuring all customers are kept fully informed at all times.
• Provide assistance to third party contractors and visitors to site ensuring site policies and procedures are adhered to.
• To ensure all site documentation is completed in an accurate and timely manner.
• To ensure effective hand over’s with team, making sure all key messages are passed on to following shift.
• To liaise closely with statutory authorities dealing with incidents and to provision of information.
•  Maintain continuous monitoring of site radio systems adhering to radio system procedure at all times.
• Diligent monitoring and completion of site records/reference material including H&S documents, Assignment Instructions, Incident Forms and Site Occurrence Book.
• To provide regular liaison and timely feedback to site management team on all aspects of security operations and service delivery, implementing effective solutions and corrective actions to enhance the service.
• Undertake any other reasonable duties required to meet the needs of the business.
• Ensure a timely response to any security concerns or events.
• To develop excellent working relationships with onsite customers.
• To learn all other frontline roles on site to enable additional services to be covered where need arises.  
• To engage fully in the ‘one team’ ethos.
• To escalate any concerns or complaints as deemed appropriate.
• To liaise with the Sodexo Control Room where required.
• To provide security services to site ensuring all statutory compliances are met and adhered to.
• To ensure professional service is delivered to client.
• To ensure operation of security role on site adheres to all mandatory and client requirements.
• To ensure all mandatory H&S requirements of Sodexo and Client are always adhered to.

The Ideal Candidate

Essential

• SIA Frontline Guarding License
• PC Literate with an intermediate knowledge of Microsoft products.
• Experience of time management.

Desirable

• Professional or further qualification in Security Operations.

Package Description

- Free food and drink while on shift

- Uniform provided

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.