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Technical Services Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

As a Technical Services Manager for Sodexo covering our Shetland cluster, you are also a strong multitasker and quality of life improver. We have an exciting and dynamic opportunity to join our team growing technical services and project activity in Shetland.

You will be responsible for the tactical and operational engineering management of our client’s facilities through a team of engineers and subcontractors. Your focus will be to provide leadership, and ensure contractual targets are met, ensuring that all technical services activity is delivered in a safe and compliant manner.

You will be experienced with the ability to manage the Technical Services team, whilst building client confidence in Sodexo Technical Services within a complex multi-site environment; fantastic leadership skills and strong client relationship experience will therefore be required. Excellent communication skills for communicating at Senior Management level with conviction of the solution will be key to your success together with managing client expectations. You will demonstrate a technical background within an engineering discipline.

Join us and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.


Main Responsibilities
What you'll do: 

  • Resource management of engineers, subcontractors and supply chain optimising these resources, balancing cost reduction with service delivery
  • Implement training and competency reviews of engineers and subcontractors.
  • Ensure that systems are maintained to the appropriate standard as defined by relevant regulation and best practice.
  • Ensuring business policies and processes are effectively communicated and implemented. 
  • Ensure appropriate controls capture compliance with legislative, statutory, policy and contractual regulation.
  • Build professional relationships with all stakeholders, delivering effective business communication including advice, review, leadership and contribution to management and team meetings and formal or ad-hoc reporting as appropriate.
  • Mentor and oversee engineering apprentice development.
  • Drive improvements in the sustainability impact of technical services
  • Initiate and manage projects with full alignment to the Sodexo PMF and in alignment with all statutory, legislative and client processes.
For a full list of responsibilities please view the attached job description

The Ideal Candidate
What you bring

  • Engineering skills, with knowledge of engineering compliance and engineering standards best practice
  • Capable of prioritising and problem-solving technical issues, often under pressure, utilising innovative solutions as required.
  • People management experience aligned to comply with health and safety standards and safe systems of work 
  • Customer services experience and the ability to communicate at all levels. 
  • IT skills using Microsoft Office applications and Computerised Maintenance Management Systems
  • Practical experience of working with, and improving, Helpdesk procedures and workflow requirements
  • Practical experience with supply chain management
  • Develop, manage and deliver minor engineering project.
  • Engineering competence with NVQ level 5 or equivalent qualifications
  • NEBOSH, IOSH
  • IWFM
  • Project Management
What we offer

£60,000pa + excellent bonus and benefits 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

  • Great site to work on - Flexible and dynamic work environment, sociable hours!
  • Competitive compensation
  • Access to ongoing training and development programs
  • Countless opportunities to grow within the company.
  • Flexible benefits fund of £1,300 to utilise across an array of benefits.
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

Ready to be part of something greater? Apply today!
Salary £60,000pa + excellent bonus and benefits package
Frequency Annual
Job Reference SDX/TP/RF010905/ER
Contract Type Permanent – Full Time
Closing Date 02 April, 2024
Job Category Facilities Management
Business Unit UK Energy & Resources
Location Shetland Islands, United Kingdom
Posted on 25 March, 2024

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