Support Services Assistant Manager

Job Introduction

Unique demands. Unique services. Unique roles

We are now seeking an Support Services Assistant Manager to join our team at Ferryfield House, 100 Pilton Drive, Edinburgh , EH5 2HF

 What you’ll do:

• Ensure all costs and expenditures remain within the budgeted levels agreed between the client and Sodexo.

• Control all costs including labour, expenses, and cash purchases, as agreed with the line manager.

• Plan and manage shift patterns, staff rotas, holiday scheduling, and sickness cover.

• Comply with all Company and client policies related to:

  • Health and safety

  • Food safety

  • Safe working practices

  • Hygiene and cleanliness

  • Fire safety

  • COSHH (Control of Substances Hazardous to Health)

  • HACCP (Hazard Analysis and Critical Control Points)

• Maintain hazard awareness in the workplace; ensure all equipment is safe and functional, reporting any faults to the line manager.

• Oversee staff training, team huddles, and absence monitoring.

• Complete all internal daily, weekly, and monthly checks in line with client policies.

• Attend the daily client meeting in the absence of the manager.

• Prepare reports and participate in user meetings.

• Assume the role of Building Manager during holidays.

• Assist with recruitment, training, and management of staff, including:

  • Personal development

  • Reward and recognition

  • Appraisals

  • Health and safety

  • Communication of shared goals

• Support the manager in administering payroll for establishment staff via UDC, and maintain personnel records in compliance with statutory regulations and Company policy.

• Take full responsibility for the establishment in the manager’s absence.

• Supervise staff in their duties and assist in organizing their hours and rotas.

• Assist as needed in the preparation, production, and presentation of all meals and services in accordance with Sodexo’s standards and procedures.

What you bring:

• Strong knowledge and experience in a similar role or function

• Effective communication skills

• Good work ethic and ability to work efficiently within tight timeframes

• Forward-thinking and progressive mindset

• Relevant craft skills and professional qualifications, including:

  • Food Safety Level 3

  • IOSHH or equivalent certification

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied 

Ready to be part of something greater? Apply today!

Package Description

• 37.5 hours per week
• Mondays - Fridays. 8AM-4PM, however site operates 7AM-7PM 7 days per week therefore flexibility is required.
• £27500-28000 per annum
• Sodexo rewards and benefits 

About the Company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.