Supply Chain Manager
Job Introduction
Sodexo have an exciting opportunity for a Supply Chain Manager (known in business as Operational Supply Chain Management Lead) to join our new, high profile, contract based in Swindon.
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This exciting role involves working in partnership with a high-profile blue light service organisation in the management of their FM supply chain. As the Operational Supply Chain Management Lead you will be accountable for the management of the Operational Supply Chain Management Team and their role in monitoring and managing the performance of the client’s FM suppliers to ensure that client properties are open and operating at all times, assets are maintained, statutory requirements are met and that the supply chain is operating in accordance with SLAs. |
The ideal candidate should have proven leadership experience working in a similar operating model, be experienced managing long term clients and supplier relationships along with excellent people skills
Our wealth of experience partnering Government Agencies means we are able to transfer best practices from the corporate sector to create better working environments in the public sector. We bring services that increase employee engagement, wellbeing and productivity to the public sector to help support government to deliver on its promised outcomes while reducing costs. Our goal is to improve service outcomes and reduce overall costs to the taxpayer.
Role Responsibility
- Provide line management, guidance, and technical support to the Operational Supply Chain Management Team.
- Accountable for the team’s role in monitoring supplier performance, identifying positive and negative trends, identifying whether suppliers are meeting SLAs and KPIs’ and identifying opportunities for improvement.
- Provide supply chain management support to the Technical Assurance Team in their engagement with FM suppliers on ensuring statutory compliance through effective asset management, completion of PPM work orders, provision of documentation and delivery of remedial works.
- Continually review and develop the operating procedures for the Team to enhance the service provided.
- Ensure that all operational governance meetings with FM suppliers (the Performance Management Board), including management of all required inputs and outputs, are carried out as planned and records maintained.
- Attend Performance Management Board Meetings held by the Operational Supply Chain Managers to provide support when required and ensure consistency of delivery.
- Lead Operational Supply Chain Management for higher Tier suppliers.
- Development of strategic improvement inclusive of business case creation, project implementation and performance measurement.
- Where required attend Strategic Performance Management meetings to support the Contract Management Team.
- Ensure that monthly FM supplier mitigation submissions are reviewed before passing to the Contract Management Team for final review and sign off.
- Provide support to the Intelligent Service Centre (ISC) Help Desk through the Team’s handling of escalations and incidents.
- Provide support to the ISC Help Desk and act as a point of escalation in their engagement with FM suppliers on handing of work requests, including acceptance of work orders, complaints, extension of time requests and completion to adhere to SLAs.
The Ideal Candidate
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Package Description
Competitive plus benefits and bonus
Hybrid working available
Working hours Monday to Friday
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more
All offers are subject to security clearance checks
About the Company
In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business
At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process
