Supervisor

Please Note: The application deadline for this job has now passed.

Job Introduction

As a Kitchen Supervisor at Sodexo in Belfast, you will be responsible for overseeing all service aspects of our catering operations and will need to be an excellent leader who can motivate a team in a fast-paced, high-pressure environment. You will require excellent communication and organisational skills as well as strong attention to detail. We place our customers at the heart of everything we do, and our leadership teams strive to deliver 5-star customer service for our staff and guests. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

To ensure financial aspects of catering/facilities operations are managed professionally and within the financial guideline agreed with the client
To ensure the premises are kept to agreed level of cleanliness, and maintain safe working practices at all times
To control expenditure undertaken as part of the contract including payment of wages, overtime, managing absence, bonus and other employee related costs
To represent Sodexo at client meetings as required
To attend appropriate training courses, conferences and meetings as directed by the company or client
To ensure the standards across the sites are in accordance with the service level agreements and key performance indicators as specified in the service contract
To cover the manager when they are on leave or not on site
Onboarding, manage, induct, train, motivate and appraise staff to promote good employee relations and operate within Company procedures, legislation and the Investors in people standards. (Staff appraisals to be conducted at least annually). Maintain training records for all staff, ensuring that individual needs are recognised and met either through on or off job training
Hold monthly team briefing meetings using Company team brief format

Ensure that all financial targets are achieved within a framework of absolute financial control
Efficient financial management of the commercial business within agreed budgets.
Deliver budgeted profit and turnover for account/s as agreed with line manager.
Ensure compliance with company purchasing policy
Ensure high levels of customer satisfaction are monitored, measured and managed.
Manage customers proactively, ensuring their expectations are exceeded, and ensure the prompt and efficient delivery of all services to the agreed standards.

Ensure the Sodexo Health & Safety policy is adhered to and that all unit personnel are aware of the policy and their responsibility for it's implementation

What you bring:

§ 2 - 3 years leadership and supervisory experience preferable

§ Excellent interpersonal skills

§ Excellent team building skills

§ Good financial acumen

§ Good front of house skills

§ Knowledge of working a computer

Relevant vocational qualifications an advantage

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment 
Competitive compensation 
Full training and full protective uniform supplied

Ready to be part of something greater? Apply today! 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

Kitchen Supervisor
5 Out of 7 Days
30 Hours worked per week
£11.00 per hour + Sodexo Benefits.
Full uniform and training provided
Free parking onsite
20 days annual leave increasing to 25 with service (Pro-Rata)
Free GP service
Cycle to work scheme
Life assurance
Company pension scheme
Eye care vouchers
Employee assistance program with counselling and life advice supports
Family leave options
Shopping Discounts
Training, development, and progression opportunities
Refer a friend scheme (Talent Spotters)
Online Recognition Scheme (Reward Hub)

About the Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Salary	£11.00 per hour
Frequency	Hourly
Job Reference	SDX/TP/1706187/118025
Contract Type	Permanent – Full Time
Closing Date	05 December, 2023
Job Category	Catering Management
Business Unit	UK Corporate Services - Frontline
Location	Belfast, United Kingdom
Posted on	21 November, 2023

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