Student Experience Manager

Job Introduction

Are you passionate about creating exceptional student experiences and fostering strong relationships? We are seeking a dynamic and innovative Student Experience Manager to join our team at Sevenoaks School. In this role, you will support the development of our services through effective pupil and teacher communication, building trust through consistent engagement, and leveraging media to manage our clients' and customers' reputations.

You must be available to work five days a week, with flexibility for any days within the seven-day week.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.

What you’ll do:

Lead client and customer communication initiatives.
Develop and execute marketing and social media strategies.
Manage and respond to customer feedback to ensure high satisfaction.
Organise and attend pupil and staff engagement events.
Promote sustainability through targeted communication efforts.
Build and maintain strong relationships with students and clients.

What you bring:

Previous experience in a similar customer focused role
Demonstrable experience of using marketing / promotional content to increase sales
Experience of event coordination, ideally within an educational environment
Experience of using various communication mediums (marketing, PR / social media tools) to engage students or customers
Sound understanding of social media platforms and marketing
Highly personable with excellent customer focus
Strong communicator with an ability to communicate to all levels effectively
Proactive and highly organised
Extremely flexible
An excellent eye for detail

Desirable

Experience as a student ambassador, union/rep or engagement office would be an advantage
Basic design, photoshop and video editing skills would be an advantage

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

Flexible and dynamic work environment
Competitive compensation
Access to ongoing training and development programs
Countless opportunities to grow within the company

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Apply

Salary	£29,000 - £30,000 per annum
Frequency	Annual
Job Reference	SDX/TP/SR185379/SU
Contract Type	Permanent – Full Time
Closing Date	29 September, 2024
Job Category	Events
Business Unit	UK Schools
Location	Sevenoaks School, Hight Street, Sevenoaks. TN13 1HU, United Kingdom
Posted on	25 July, 2024

Apply

Add to watchlist
Print this job
Refer a friend for this job

Your name (required)

Your email address (required)

Receiver name (required)

Your friend's email address (required)

This form is protected by Google reCAPTCHA. By using this form you agree to the Google Privacy Policy and Google Terms of Use.

Our vacancies

Student Experience Manager

Job Introduction

Attached documents

Spread the word

Jobs in the same category

Meeting & Events Co-ordinator (Mat Cover)

Event Operations Manager

Event Planner

Job categories