Store Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

At Sodexo we are proud to have served the UK’s Armed forces for over 30 years! We believe it’s the little things that make the biggest impact!

We are passionate about the services we deliver, and we place our customers at the heart of everything we do! We have an opportunity for a Store Managers to join our busy team at RAF Benson!

As a Store Manager you'll be responsible for maintaining excellent relationships with clients, attending team meetings, controlling all costs such as labour.

We are looking for somebody who is enthusiastic about delivering the best customer service, will communicate confidently with customers and the team they're looking after.

Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practises so it is vital that you will champion this.

Role Responsibility

Control all costs such as labour and expenses in line with budget as agreed with your line manager
Maintain levels of stock, cash, local credit and debt outstanding to the agreed establishment targets
Ensure that all equipment used, is in safe working order, checked regularly and serviced. Report any faults to management/client, ensure they are rectified and ensure equipment is not used until safe
Ensure team compliance to all cash, keys, stock, premise, security policy and procedure; report any deficiencies as identified immediately to the general manager
Ensure all cash registers have adequate floats, current pricing programmes, and all colleagues are correctly trained in use and cash handling policy and procedure
Provide a first point of contact to our customers and deal politely, professionally and efficiently with any queries and complaints
Ensure all pricing is displayed and correct, and to identify areas of savings, sales and increased profitability
To continue to develop one’s own skills and knowledge within the position, including any required training courses
To maintain excellent client/customer relationships
To attend team briefs, huddles and meetings as required
To attend your EPA to discuss and agree job performance, objectives and development activities
To maintain professional work standards at all times
To care for all company equipment and ensure that any faults are reported to management
To act as duty manager ‘on call’ and holiday/weekend cover as directed by line manager
To ensure daily standards of service in assigned operational area, as detailed in the service level agreement, within the schedules of the contractual terms and conditions and in line with applicable Sodexo service offer standards are achieved, maintained and developed
To ensure levels of wastage/markdowns are carefully managed to a minimum whilst maintaining product availability
To ensure the security of all products and cash, minimising shrinkage (unknown loss) at all times
To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo expectations
To continually monitor all H&S and FS standards in all service operations and ensure they are maintained at the required level
To drive performance through adherence to all promotional activity and marketing initiatives
To contribute to the achievement of site budget performance as determined by segment business objectives
To work in conjunction with other department managers to ensure operational excellence within assigned operational business area with specific responsibility for labour management and performance of a defined group of colleagues
Active involvement, promotion and support of activities aligned towards employee engagement
Develop and maintain a positive internal and external network
Continued professional learning and development in soft FM services
To carry out any other reasonable tasks and/or instructions as directed by management

Please see attached job description for further information regarding the role requirements

The Ideal Candidate

Essential:

Demonstrate experience of working in a similar role within the service industry at a comparable level in a company
Good numerical and communication skills,
Management knowledge of health & safety and food safety
Knowledge of MS Office (Word, Excel and Outlook)
Proven experience in retail and/or leisure sector, including stock management, cash control and customer service

Desirable:

IOSH and CIEH qualifications or equivalent
Proven experience of managing client relationships
Proven track record of leading, managing and developing a team
Experience of working in a military environment

Package Description

£27.000

Monday - Friday!

Sodexo offers the best range of employee benefits on the market. From discounts that reduce the cost of the weekly shop, to exclusive deals on holidays and keeping active. Our award-winning employee benefits platform offers everything YOU need to make life that little bit better every day.

Health and wellbeing incentives
Training and development opportunities
Reward and Recognition schemes
Flexible working considered
Volunteering days
Cycle to work scheme
Life Assurance

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

All offers are subject to full security clearance checks

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence, and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory, and grounds maintenance services, enabling our clients to focus on their core business

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

Salary	£27.000 per annum
Frequency	Annual
Job Reference	SDX/TP/RF8946/GA
Contract Type	Permanent – Full Time
Closing Date	06 February, 2023
Job Category	Retail
Business Unit	UK Government
Location	RAF Benson, Wallingford, United Kingdom
Posted on	18 January, 2023

Add to watchlist
Print this job
Refer a friend for this job

Your name (required)

Your email address (required)

Receiver name (required)

Your friend's email address (required)

This form is protected by Google reCAPTCHA. By using this form you agree to the Google Privacy Policy and Google Terms of Use.

Our vacancies

Store Manager

Job Introduction

Role Responsibility

The Ideal Candidate

Package Description

About the Company

Attached documents

Spread the word

Jobs in the same category

Retail Assistant

Retail Assisstant

Casual Retail Assistant

Retail Assistant

Catering Retail and Hospitality Manager

Job categories