Staffing Manager

Job Introduction

Sodexo Live! have a fantastic opportunity for a dynamic Staffing Manager to join our team at the Fulham Football Stadium.

As Staffing Manager, you will be responsible for ensuring we have the correct number of appropriately trained staff on duty at all times. You will manage and deliver all aspects of the Staffing function at the stadium, including labour for match days and events as well as the day to day operations. You will have the ability to understand the needs of our clients and ensure that we deliver to an exact specification. Our clients expect a service second to none, so we expect you to recruit casual staff who have the ability to deliver a superior service that will surpass our client’s expectations.

It's an exciting time to join us and be a part of the eleven-year contract as venue partner for FFC on its new Fulham Pier development. Fulham Pier is becoming one of London’s leading leisure destinations on the banks of the Thames which include restaurants, a Riverside Market, meetings and events spaces, bars and lounges, a basement entertainment venue, a boutique hotel and a spa experience.

This is an amazing opportunity for someone who has previous experience of recruiting and co-ordinating high volume casual workforces to demonstrate their talents in one of London’s most unique and prestigious venues.

Role Responsibility

• Working with the Head of PO, Staffing and Training to deliver casual labour requirements, meeting client expectations
• Report labour costs in line with forecasts and budget for all labour lines
• Support the implementation and delivery of the Training  for direct recruits and agency staff
• Ensure and manage the production of wage forecasts for all match day and non-match day business, reporting both forecast and actual costs and control management in all labour lines (i.e casual labour, staff, transport, accommodation and uniform)
• Report all Actual Labour Line costs, communicating costs to the Business Managers and Finance Team on a monthly basis.
• Ensuring all labour lines are captured and accrued on the Commercial Registers
• Manage the payroll administration function and ensure that all wages are submitted in a timely manner, fully authorised and including employee numbers.  Ensure that wage queries are dealt with efficiently and effectively
• Work with the Head of PO, Staffing and Training manager in the developing the staffing agency strategy for the forthcoming events
• Build strong working partnerships with the core agencies to ensure they are delivering against strict KPO;s
• Ensure that all legal obligations and compliance is adhered to in all activities
• Work with and develop the staffing team creating clear succession planning and creating a fit for purpose staffing function.

The Ideal Candidate

You will have previous experience in a similar role and be confident in the delivery of the recruitment and training of large volumes of casual hospitality staff.  Previous experience of events is also essential.

You will also have:

• Experience in the management of a budgets, forecasts
• Recruitment knowledge and experience in terms of process and interview and selection for casual positions
• Presentation skills to present information appropriately at all levels.
• Knowledge of HR policy and practice (desirable)
• Operations experience (desirable)

Package Description

The salary is between £35,000 and £40,000 plus access to fantastic benefits!

We’re experience makers and food fanatics. Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process