Soft Services Supervisor

Job Introduction

As a Soft Services Supervisor at Sodexo in Avon & Somerset Police HQ You'll supervise Cleaning & Catering services to create a safe and healthy environment. You'll interact with your team and our clients daily, and you'll be improving the quality of life in everyone you meet!

What you’ll do: 

• Support the General Services manager in overseeing the daily operations, ensuring facilities are well maintained and meet all safety and compliance standards.
• Identify and implement process improvements to enhance the efficiency and effectiveness of the facilities operation.
• Lead and manage a team fostering a collaborative and efficient work environment.
• Assist in preparing and managing budgets, ensuring cost-effective solutions without compromising quality. You will be utilising Kronos and E-Profit.
• To ensure all food service staff are working to maintain and deliver a quality service according to set work schedules and procedures
• To undertake the monitoring of quality control systems e.g. temperatures, job sign off sheets
• To ensure all aspects of the preparation of food service areas and presentation of food is to the notified standard.
• Implement and monitor health and safety protocols, conducting regular inspections and risk assessments.
• Maintain positive relationships with clients, addressing their needs and ensuring their satisfaction,
• To ensure all food service assistants are in the correct uniform and promote a good company image
• Managing the site security team in line with Sodexo site procedures
• Working with the cleaning team, ensuring the operational aspects of the service is adequately covered.
• Working with the catering team, ensuring excellent service delivery

What you bring:

• Previous experience in a similar role, with knowledge of cleaning solutions and their uses is desirable, as well as some team leading experience.
• Excellent customer service and communication skills
• Can work at a fast pace and adapt to change when needed
• Be a team player and take instruction

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training and full protective uniform supplied 

Package Description

• 35 hours per week
• SMonday - Friday 7am - 2pm
• £13.00 - £13.50 per hour 
• Car parking
• Blue Light Discount Scheme
• Free meals and Drinks whilst at work

​Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is BS20 8JJ

About the Company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.