Soft Services Facilities Manager

Job Introduction

We are looking for an experienced and very capable Soft Services Manager to join the Sodexo team in Little Island, Cork. You would have strong focus on catering and cleaning services management, but also you would be able to cover multiple services lines, be a “people person” with excellent leadership and stakeholder management skills and a dynamic approach to work.

This role requires flexibility and ability to attend business travel within the region.

We offer a salary up to €40,000, a bonus and excellent professional development and progression opportunities within the company as well as the following extra benefits to name but a few:

• 20 days holiday - increasing after 5 years in the business
• Uniform provided
• Meals included
• Free GP service
• Free employee assistance programme
• Bike to work scheme
• Pension scheme
• Family leave options
• Life assurance

Role Responsibility

• Responsibility for managing the delivery of multiple facility management services to at site level,
• Ensuring outstanding service delivery at all times and exceeding all Sodexo targets whilst maintaining compliance.
• Be the single point of contact for all soft activities on the site. 
• Comprehensive knowledge of contract scope and form (e.g. variation control), managing the soft services with a small element of FM services to and across the site. 
• Performance management across teams and service lines, reporting and monitoring of performance.
• Financial management to ensure control of spending and budgets. 
• Assume full responsibility for contract outputs and management of services against contracted scope of works. 
• Interfacing with Segment teams and Segment subject matter experts via a matrix structure.
• Cultivate a shares sense of identity among all Sodexo services on site.

The Ideal Candidate

Essential

• Experience of in a similar role, managing catering and cleaning services
• Exceptional client relationship management skills 
• Strong commercial acumen, with the ability to devise and manage P&L account
• Achieve set, standards and operate to performance criteria; for example, health and safety, hygiene
• Excellent communication, influencing and facilitation skills
• High standards of numeracy and written communication
• Ability to analyse use of labour to ensure it is used in an efficient way

Desirable

• Experience in pharmaceutical or FMCG industry sectors
• NEBOSH (or equivalent) – National General Certificate and/or Diploma
• BIFM Qualifications – Part 2, or relevant professional development

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process