Service Coordinator

Job Introduction

We have created a new interesting role at one of our leading hospital sites in South London.  As the Patient Dining & Catering Coordinator you’ll be responsible for the delivery of a high-quality patient focussed service across the site to meet the needs of a variety of service users.  You’ll be leading and mentoring a close-knit team of 7. This customer focussed essential role will be a great challenge for someone that prides themselves on excellent customer service and enjoys variety.

What’s in it for you?

• Brilliant opportunity for someone with a strong catering background
• Career progression opportunities
• Customer facing, varied role
• Newly created executional role you can make your own
• Competitive salary - £25k +
• Collaborative, team orientated environment

Role Responsibility

• To assist the General Manager to deliver budgeted profit and turnover for the service
• Responsible for ensuring the Patient dining team comply with all Company and Trust policies
• Oversee for compliance on food and H&S legislation
• Responsible for the area ensuring that stock levels, wastage and labour are effectively managed
• Accountable for the recruitment and management of direct reports.
• Ensure that health and safety standards are understood and delivered across the site.
• Contribute to discussions with the General Manager regarding sharing ideas and best practice to improve site performance.
• Ensuring accuracy of operations to include overview of deliveries to site, appropriate storage of all goods to prevent substitutions to patient meals and to allow for accurate stock taking to occur
• Deployment of the ward issues process to ensure all wards receive stores in a timely manner to agreed levels
• Utilisation of Saffron to ensure all orders are accurately picked and all additional items are recorded to ensure an accurate consumption level is able to be tracked

The Ideal Candidate

• Proven experience of leading a team within a service environment
• Online menu ordering experience
• Background in managing operations within a catering service
• Ability to communicate effectively with team members and line manager
• Experience of delivering relevant training, using company guidelines
• Understanding of relevant Health & Safety, Employment and other legislative requirements
• Experience of implementation and adherence to HACCP
• Strong attention to detail and adherence to standards
• Proven IT skills
• Ability to deal with stressful situations with a flexible approach to the role
• Analyse problems, develop opportunities and implement innovative solutions

Package Description

£25,000 - £27,000 per annum plus excellent benefits available

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. 

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.  

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.