Senior Regional Account Manager

Job Introduction

• Full time/Part time
• Monday to Friday
• Competitive per annum plus our Sodexo employee benefits package
• Opportunities for professional development

Senior Regional Account Manager

No fixed place of work - Full time

**Chatter Line

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. 

We’re looking for a dynamic and experienced Senior Regional Account Manager to lead multiple client contracts across diverse sectors including FMCG, Energy & Resources, Food Manufacturing, and Pharma. This is an exciting opportunity for a driven leader with a strong background in facilities management and catering to oversee a £12m+ portfolio and shape the delivery of world-class services across multiple sites.

As a Senior Regional Account Manager you'll: 

• Lead and develop a team of managers across multiple client sites, fostering a culture of accountability, innovation, and continuous improvement.
• Act as the key client contact, building strong and lasting relationships while proactively identifying opportunities for growth and service enhancement.
• Oversee delivery of all services with a particular focus on catering, ensuring quality, compliance, and safety standards are consistently exceeded.
• Drive operational and financial performance, managing budgets, P&L, and profitability to achieve growth and EBIT targets.
• Ensure governance, resilience planning, and adherence to all HSE standards, achieving Sodexo’s Zero Harm objectives.
• Lead business transformation through innovation and technology, enhancing service delivery and workplace experience.
• Create and implement account development plans aligned with Sodexo’s STEP model and strategic priorities.
• Recruit, coach, and develop a high-performing management team, building strong succession pipelines and promoting a culture of performance and recognition.
• Provide insights and analysis to support client decision-making, particularly around workspace utilisation, consumer behaviour, and future technology needs.

What we're looking for:

• Proven experience in account or operations management across multi-client, multi-site portfolios.
• Strong background in food services, catering accounts make up over 50% of the portfolio.
• Experience managing large and diverse teams with full P&L accountability.
• Demonstrable success in client retention, contract performance, and business development.
• Excellent interpersonal, communication, and organisational skills with executive-level presence.
• Sound knowledge of IFM (Integrated Facilities Management) models and exposure to major providers.
• A proactive, solutions-driven mindset with the ability to thrive in fast-paced environments.
• Relevant qualifications such as IWFM Level 3–4 or IOSH Managing Safely (or equivalent).

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. 

Belong in a company and team that values you for you. 

Act with purpose and have an impact through your everyday actions.

Thrive in your own way. 

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support 
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater? 

**Chatter Line

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications