Sales and Event Coordinator

Job Introduction

Sodexo Live! have a fantastic, exciting opportunity for a Sales and Events Coordinator to join our amazing Hampden Events Sales Team based at Hampden Park in Glasgow.

This role provides an exciting opportunity to take a key role within the Events Team, encompassing customer service skills, sales knowhow, and market research efficiency

You will manage non-matchday event enquiries with a focus on providing clients with an exemplary sales experience, which employing dynamic pricing and demonstrating efficient planning skills.

You will provide a professional, friendly, and helpful first impression and welcome to all evening stadium guests, demonstrating a can-do attitude and an ability to multi-task.

You will be able to carry out individual projects allocated to you by the Sales Manager in a proficient and professional manner, with an ability to work both individually and as part of a team, demonstrating an ability to use your own initiative and meet deadlines

This position would suit a passionate, organised individual who has excellent administration skills and a confident customer service manner

Role Responsibility

What you’ll do:

• To manage non-matchday event enquiries, accurately inputting client information into the relevant CRM/booking system, issuing all client paperwork, chasing provisional bookings, converting enquiries to bookings, invoicing and creating table plans
• To assist the Sales Manager with administration duties including, but not restricted to table plans, personalised menus, name cards, invoicing, event signage, function sheets and contracts.
• To conduct venue show rounds
• To provide evening Welcome Host services each weekday, ensuring all stadium guests receive a professional, friendly welcome
• To work with other members in the team to develop successful customer partnerships.
• To deliver the brand standards of outstanding customer service whilst ensuring a clear and effective line of communication is maintained with the operational team and the rest of the venue. 

For a full list of responsibilities please view the attached job description

The Ideal Candidate

What you bring:

• A good researcher, negotiator, with a client focussed approach 
• An excellent listener who is able to follow direction  
• A great communicator demonstrating verbal & written skills 
• Able to apply business relationship building skills showing an understanding of customer needs 
• Able to work under pressure and deliver measurable sales targets 
• A good time manager and with fantastic organisational skills  
• Able to prioritise tasks  
• Able to work as part of a team 
• Able to use own initiative  
• Strong customer service skills  

Package Description

Salary - from £21,500pa + excellent bonus & benefits package depending on experience

Location: Hampden Park, Glasgow

Permanent

Work Pattern – 40 hrs pw Mon – Fri (10.30am – 7pm)

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process