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SIB Typist

Please Note: The application deadline for this job has now passed.

Job Introduction

To provide clerical support to the chain of command.

Role Responsibility

Context:

  • The role is not purely a basic typing role as it demands the ability to deal with incidents which can be emotionally upsetting and involving accounts of actions of both the personnel under investigation and witnesses that can often be violent and at times harrowing.  There can also be access to sexually explicit material sometimes involving photographic images. 
  • The role can also demand a requirement for prolonged and intense concentration and typing at speed with a high level of accuracy when audio/video-transcribing interviews.  On occasion there can be several parties participating, the sound quality can be poor and may involve both varied Regional or National accents.


Main Assignments:

  • Typing of statements and audio/visually recorded interviews.
  • The receipt and booking in of all official mail.
  • The copying of correspondence or other documents prior to despatch.
  • Answering phone calls and dealing with all queries and relaying messages accurately.
  • Monthly submissions to MT.
  • Ordering stationery to ensure adequate supply whilst keeping within budget.
  • Uploading of documents for all Police investigations.
  • Assisting in the archiving of police investigation files
  • Ordering Police forms.
  • Scanning documents.
  • Compiling photographic supplements.
  • Booking in property and registering of tapes/DVDs following interviews.
  • Any other administrative tasks as required.

General:

  • To continue to develop one’s own skills and knowledge within the position, including any required training courses.
  • To maintain excellent client/customer relationships.
  • To attend team briefs and meetings as required (online and face-to-face).
  • To attend your performance development review to discuss job standards and agree development activities.
  • To maintain a clean and tidy work area.
  • To maintain high levels of personal hygiene and wear the appropriate uniform and PPE as directed.
  • To care for all available resources including equipment, materials, and supplies.
  • To report any near miss occurrences, accidents, or faulty equipment to management.
  • To ensure effective communication with line manager, team, customer, and client organisation.
  • To maintain all areas of responsibility to the set service standards and in line with applicable service offer

The Ideal Candidate

Essential:

  • Able to show a good standard of education
  • Basic IT Skills
  • Typing – Audio/video transcription
  • Knowledge of uploading on the Redcap system to SPCB
  • Problem solving
  • Eye for detail – spotting typing errors and mistakes prior to despatch of reports etc.
  • Civil Service Manuscript Grading Test (30 wpm net speed); or acceptable external qualifications e.g. RSA Typing Skills Stage III (Advanced) - Pass or Text Processing III (Part 1) - Distinction/Pitmans Typing Advanced - First Class Pass/SCOTVEC Typing 6 or Typewriting 5 plus Copy Speed Test at 35 wpm/LCCI Higher Typing - Distinction or Third Level Pass with Proficiency Certificate and endorsement of speed test pass.
  • SC clearance.
  • Defence Unit Post Operator/Supervisor.
  • Contracting, Purchasing and Finance (CP&F) qualified, which will require completion of an e-learning course.

Desirable:

  • Intermediate office IT skills
  • Knowledge of Adobe/MS Office software
  • Knowledge of military distribution styles

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process

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