Retail Manager

Job Introduction

Sodexo's Sports & Leisure Segment have a fantastic opportunity for a Retail Manager to join our first class team at Headingley Stadium, the home of Leeds Rhinos and the Yorkshire County Cricket Club.

The site is steeped in sporting legend. With sweeping views over two international sporting arenas, our venue is an inspirational choice for corporate and private events, read more here

In this fast paced yet exciting role you will oversee a range of operational logisitics for the venue from full retail operation & cellars management to room set up.

You will be an experienced retail manager ideally with experience of working in a similar set up and complex venue with a number of bars/retail outlets.  You will have an understanding of the demands of working on busy match days and events and be able to lead and motivate your retail team to deliver excellent customer services to a high standard.

Role Responsibility

• Focus overall on retail sales and cellar operation across full site, driving retail revenues and controlling stock to achieve gross profit percentage
• Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation
• Ensure retail areas are clean and operational ready on both match/event days and non-match/event days
• To be responsible for the casual labour spend within their department
• To work with the Talent Manager to recruit, train and motivate a team of casual staff

For a full list of responsibilities please review the attached job description

The Ideal Candidate

• Proven leadership skills to lead and motivate a team
• Previous track record of catering/retail employment in a similar role
• Proven experience in stock management, labour spend control and customer services
• Competent IT skills including MS Word, MS Excel and MS Outlook
• Excellent interpersonal skills and ability to communicate effectively with customers, clients, and staff at all levels
• Knowledge of Health and Safety and Food Safety
• Positive approach to learning in role and identifying own training needs as appropriate

Package Description

Salary is up to £30,000 per annum plus excellent benefits package.

Role is 40 hours a week, covering events and match days when needed also

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process