Retail Assistant Greggs Casual

Please Note: The application deadline for this job has now passed.

Job Introduction

– Describe the most difficult types of problems the jobholder must face (internal or external to Sodexo) and/or the regulations, guidelines, practices that are to be adhered to.

Service

● I always deliver a fast and friendly service to my customers.
● I put my customers before anything else.
● I know and understand our products and promotions and confidently talk to my customers about them.
● I am enabled to “Fix it Now” for my customers.
I create “Magic Moments” for my customers

Team

● I keep up to date with all the communications, and actively support business initiatives.
● I understand my role and responsibilities. As a result, I am self-sufficient and able to offer support to the team.
● I take responsibility for my learning and keep up to date will all core and compliance training.
● I support the team by working efficiently to complete all tasks to standard and on time.
● I work in line with the Values, creating a good environment to work in.
● I follow all company absence procedures.

Standards

● I use SHAPE criteria to achieve great standards.
● I produce sandwiches on time and to agreed standards.
I follow the Savoury Bake Plan ensuring I produce freshly baked savouries throughout the day following the little and often principles.
● I carry out the daily checks and cleaning requirements to ensure we deliver great hot drinks.
I keep myself, team and our customers safe by following company Food Safety, SHE and Loss Prevention procedures.

Sales

● I am aware of my individual targets, and use appropriate selling skills to achieve these on a daily basis.
● I actively look for sales opportunities in my shop and take action on them; this drives sales and ensures we achieve our stales target.
● I keep up to date on my shop’s performance, and work with the team to achieve sales targets.
● I engage in company competitions and incentives to drive sales and increase customer experience/loyalty.

Profit

● I follow ingredient usage guides to minimise ingredient variance.
● I use EPOS accurately to minimise product variance, this supports the order replenishment system.
● I always punch in and out of the Kronos system for all of my shifts.
● I follow our switch on/off guide to ensure energy usage is controlled.

Salary	11.45
Frequency	Annual
Job Reference	SDX/TP/1508324/129883
Contract Type	0 hour
Closing Date	09 August, 2024
Job Category	Catering Staff
Business Unit	UK Healthcare - Frontline
Location	Manchester, United Kingdom
Posted on	30 July, 2024

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