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Regional Service Manager

Job Introduction

  • 40 hours per week
  • Monday to Friday - full flexibility to cover weekends and out of hours when required.
  • Covering the South Yorkshire Region areas such as - Sheffield, Doncaster, Halifax, Bradford, Dewsbury, and Scunthorpe
  • £28,000-£30,000 per annum
  • Sodexo rewards and benefits 

Job Introduction

About the Role
Are you a dynamic leader with a passion for operational excellence and people management? We are looking for a Regional Operations Manager to take full accountability for day-to-day management, coordination, and control of all contract activities within the designated region. You will play a pivotal role in ensuring our clients receive exceptional service while driving profitability, operational efficiency, and team performance.

What you’ll do:

As Regional Operations Manager, you will:

  • Lead, develop, and motivate a high-performing onsite team to deliver services of the highest quality, in line with contract specifications and Service Level Agreements (SLAs).
  • Take full accountability for operational service delivery, financial management, client relationships, compliance, and people management across all designated sites.
  • Manage the regional P&L account, maximise profitability, and ensure effective cost control.
  • Act as the operational interface between clients and senior management, promoting positive relationships and ensuring client satisfaction.
  • Drive continuous improvement, innovation, and operational excellence across systems, processes, and services.
  • Ensure compliance with statutory regulations, company policies, and contractual obligations, maintaining health, safety, and wellbeing standards.
  • Support business development and account strategy, identifying opportunities for growth and additional services.
  • Implement Sodexo’s mission, values, and strategies to uphold brand integrity and service excellence.

What you bring:

Essential:

  • Proven experience in operational management in a similar environment.
  • Strong people management skills, including recruitment, training, and performance management.
  • Ability to interpret financial and commercial information to drive decisions.
  • Excellent communication, interpersonal, and numerical skills.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Self-motivated, able to manage multiple priorities and work independently.

Desirable:

  • IOSH Managing Safely qualification.
  • Experience managing conflicting expectations of clients and consumers within a single business area.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

  • Mental health & wellbeing support
  • Employee Assistance Programme for personal, legal, and financial advice
  • 24/7 virtual GP & lifestyle rewards
  • Discounts for you & family
  • Financial tools & retirement plan
  • Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!

Apply
Salary £28,000 - £30,000
Frequency Annual
Job Reference SDX/TP/2106002/148590
Contract Type Permanent – Full Time
Closing Date 15 October, 2025
Job Category Facilities Management
Business Unit UK Government
Location Covering South Yorkshire Region, United Kingdom
No. of positions 1
Posted on 01 October, 2025
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