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Regional Director of Operations

Please Note: The application deadline for this job has now passed.

Job Introduction

As the Regional Director of Operations at Sodexo Live!, you will harness your expertise to drive operational excellence and sustainable growth across our diverse and complex contracts. This is an opportunity to lead a high-performing team towards delivering services that resonate with quality and innovation, all while contributing to the strategic direction of our vibrant sector.
 
In this strategic position, you will be instrumental in shaping the future of Sodexo Live! in the UK&I. With a bold growth agenda set for the next five years, your leadership will ensure that we not only meet but exceed our targets by leveraging innovation, fostering unparalleled client relationships, and driving operational efficiency. You will navigate the volatility of the industry with agility, adapting to seasonal demands while maintaining the highest standards of service. This role offers the unique blend of operational command and strategic influence, making every day an opportunity to inspire change and create lasting impact.
 
About the role
  • Growth, Client, and Customer Satisfaction: Ensure contracts operate within terms with reviewed business plans. Understand contract scope for effective management. Develop long-term client relationships and adapt models to meet future expectations. Manage contracts commercially and financially, analysing future trends
  • Results Orientated: Ensure contracts meet budget and business plans. Contribute to segment strategy alignment. Set annual budgets and drive revenue maximization. Ensure compliance with suppliers and prioritize Health & Safety. Manage risks and oversee business continuity plans. Implement training and development plans for employees
  • Leadership: Recruit, motivate, manage, and develop employees. Lead performance excellence through coaching. Promote Sodexo Live! as an employer of choice. Prioritize health and wellbeing of employees. Drive service excellence and adhere to brand standards
  • Innovation and Change: Continuously seek ways to enhance quality through innovation and cost efficiency by monitoring performance against existing standards
 
About you
To be successful in this role, you will hold considerable experience of dedicated leadership in the Events and Hospitality industry, bringing a wealth of experience in managing large, diverse teams. Your background includes overseeing multi-site, multi-faceted operations, indicating a strong capability to navigate the complexities of this sector. This experience is underpinned by a robust financial acumen, demonstrating proficiency in managing profit and loss statements and making strategic commercial decisions to drive business growth effectively.
 
Central to your success is your exceptional interpersonal and communication skills, which enable you to build strong relationships at all levels of the organization. As a strategic thinker, you have shown an ability to manage multiple priorities and adapt to changing environments seamlessly. Moreover, your track record reflects a commitment to driving operational excellence, fostering innovation, and nurturing team development, all of which are essential qualities in a dynamic industry like Events and Hospitality.
 
Alongside an attractive salary, you’ll also have access to range of benefits, which include:
 
  • Performance-related bonus
  • Company car allowance 
  • Contributory pension scheme 
  • Life assurance – worth 2 x annual salary 
  • Biennial health assessments 
  • A flexible benefits fund of £1,300 to utilise a range of benefits, including Private Medical Insurance (PMI), dental, gym memberships, retail / hospitality discounts, etc. 
  • 33 days holiday (including bank holidays) – increasing to 36 after 3 years of service
 
Join us at Sodexo Live! and be at the forefront of creating experiences that delight and inspire. This is where your leadership makes a real difference, in an organisation that values your passion and dedication. Together, let's shape the future of hospitality and events!

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