Regional Contract Administrator

Job Introduction

• 37.5 hours per week
• Monday to Friday 
• £16.50 per hour 
• Home based (but must be commutable distance from BS20 8QJ)

Job Introduction:

As a Regional Contract  Administrator  for the Avon & Somerset police, You will  deliver the highest standards of customer service through the delivery of seamless contract administration of Sodexo systems & Process to support Sodexo client and personnel.

What you will do:

• To be responsible for the completion of administrative tasks as directed by the Contract Manager
• To support the Sodexo team and the client personnel by carrying out general unskilled tasks as delegated within all areas or other controlled areas.
• To carry out general administrative tasks to enable the best-in-class service delivery
• To carry out general administrative tasks, answering phones, processing emails, filing, organising paperwork, and on Job Specific tasks to the required standard established by the Service Level Agreement.
• To have a full knowledge of all systems which must be administered in the scope of the role such as , SAP, UDC Billing, Kronos payroll, Lean Path, KAPTURE, E Profit & General Sodexo systems.  
• To issue keys to client and colleagues, as required and to conduct weekly key audits.
• To assist the team with the administration of hospitality operations as required
• To operate till as per training given, to include cashing up, cash management and Clarity Live reporting
• When required to assist the catering department in the café
• To follow Profit protection procedures
• To ensure a high standard of personal hygiene is always maintained and that uniform provided and specified is worn with care to being clean and ironed.
• To ensure you wear all personal protective equipment provided and specified for the tasks
• To ensure that the appropriate safety signage is used at all appropriate times e.g. wet floor signs to ‘warn’ customers were possible.
• To assist all departments with procurement of stock and consumables according to business needs and to handle all procurement related tasks as directed by the Contract Manager
• To take part and effectively engage in employee training and having a full understanding of Health and Safety, Food safety, COSHH, Cleaning methods, Cleaning Training and Site Specifics Procedures.
• To organize and carry out new starter’s induction and accompanying onboarding paperwork
• To administer the successful submission of all vetting requirements for site-based roles
• To deal with any complaints / issues from customers immediately and report directly to Contract Manager.
• To ensure and complete all minute taking for Sodexo Meetings including note taking where required at HR meetings.
• To prepare materials to be used at weekly Sodexo huddle
• To participate actively within team meetings to develop ideas to enhance service offer.
• To be flexible to work additional hours to cover holiday and sickness within the team.
• To always work, with awareness of surroundings and behaviour required, plus security procedures in place
• To ensure the successful completion of unit payroll weekly including administration of UDC System and Kronos system
• To ensure the successful completion of unit’s E profit financial trading including weekly closing of books and financial reporting and investigation
• To assist the Contract management team in the production of site based monthly performance pack
• To maintain all business records, such as personnel files, master stock spreadsheets and other management reporting logs.
• It should be noted that this document is not exhaustive, additional responsibilities/ad hoc duties may be required

What You Bring:

• A strong team spirit and excellent communication skills—you’re someone people naturally turn to.
• The ability to stay organised, prioritise your workload, and remain calm under pressure.
• Previous experience in a similar administrative role is a bonus, but not essential. If you’re tech-savvy and a quick learner, we’d still love to hear from you.
• A desire to grow within the organisation and take the next step in your career.
• Health and Safety Procedures must be always followed.
• Identify the standard/end result required for a task and complete it accordingly.  
• Support team to achieve work goals, etc.  
• Fluent in the use of Microsoft office products
• Ability to work under one’s own initiative

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!