Recruitment Delivery Manager

Job Introduction

We are looking for a highly organised and proactive ‘people person’ to become our Recruitment Delivery Manager.  Working in a sector where you can genuinely make a difference. You’ll ensure we hire fantastic people who share our values and want to help us continue to provide the very best care to our clients across England and Scotland.  If you want a role with lots of autonomy that you can really make your own, we think there’s nowhere better than The Good Care Group.

We know our superpower is our people and we’ll invest in you, providing you with great training and lots of support.  As Recruitment Delivery Manager you will be given the great opportunity to help shape our recruitment delivery team across The Good Care Group and our sister company Oxford Aunts, providing support across two award winning homecare brands.  We’re also very innovative and have a number of exciting recruitment projects coming up which you will have a chance to be involved in.   

Why we think there’s nowhere better:

• Hybrid working split between home and office base in Whitechapel, London

• We’ll invest in your career development, through additional training, coaching and mentoring

• Award winning innovative software and processes, including the use of a situational judgement test - a first for the live-in care sector!

• Supportive team and management 

• Great place to build skills in recruitment with development opportunities across the Sodexo Group

• Free, confidential Employee Assistance Programme

• Cycle to work scheme

Role Responsibility

• Sharing specific Carer insights and feedback around current live activity ensuring that the total number of placements in post each month are delivered

• Motivating and leading a team of internal recruiters, supporting them to be proactive in engaging with candidates and building up a strong pipeline of candidates for training

• Using Salesforce to gather data on team performance and understand conversion rates, making recommendations for improvements to Head of Resourcing

• Leading and managing Head Office and Regional Recruitment

• Working closely with Head of Resourcing to ensure a joined up talent attraction strategy

• Monitoring quality standards across all live recruitment activity, ensuring that a representative sample of Quality Assurance checks are conducted. 

• Identifying trends and implementing corrective action

The Ideal Candidate

• Recruitment Manager experience in a high volume recruitment environment

• Direct line/performance management responsibility for multiple reports

• Analysis of commercial data; implementation of operational efficiencies

• Track record of business policy adherence/compliance and achieving KPIs

• Leadership within a senior customer service orientated and/or resourcing delivery environment

• Experience of working within a high volume recruitment in the care sector

• Ability to proactively respond to changing requirements

• Desire to deliver a consistently high candidate experience

• Confident communicator who can demonstrate empathy and listening skills

• Ability to handle confidential and sensitive information appropriately

• Advanced GSuite and Microsoft skills especially Spreadsheets/Google Sheets

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process