Receptionist
Job Introduction
- 37.5 hours per week
- 5 out of 7 - Shifts - Early - 07:00- 15:00 & Late - 10:00 - 18:00
- £12.97 per hour
- Car parking
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Preston PR1 4AT
Job Introduction:
Are you passionate about delivering exceptional customer service and maintaining a professional and welcoming environment? We are seeking a Receptionist to be the first point of contact for all visitors at HMRC Preston, St Mark's & St Mary's , St Mary's Street , Preston, PR1 4AT. In this vital front-of-house role, you will also provide porter and cleaning services, support general administrative functions, and contribute to a high-performing team, ensuring all duties align with our service level standards. You'll be a tthe heart of our operation—ensuring smooth communication, creating a welcoming environment, and always putting the safety and satisfaction of our customers first.
What you’ll do:
- Greet visitors and clients professionally, managing queries via phone, email, and in person.
- Perform a variety of administrative tasks including filing, paperwork organisation, and handling correspondence.
- Maintain a clean and presentable reception and office space, undertaking specific cleaning tasks as needed.
- Issue and log keys, monitor supplies in coffee rooms, and manage stock replenishment.
- Operate the till and carry out cash handling duties in line with company procedures.
- Comply with all Health & Safety, Food Safety, and COSHH guidelines.
- Assist with portering tasks including setting up meeting rooms and moving furniture.
- Handle customer concerns or complaints efficiently and escalate to management when necessary.
- Secure the building after hours and report any maintenance or safety concerns promptly.
- Assist in the mailroom and support colleagues during holidays or absence cover.
What You Bring:
- A collaborative mindset and strong communication skills—you’re a team player who thrives in a dynamic environment.
- The ability to stay calm, focused, and organized—even when things get busy.
- Previous receptionist or customer-facing experience is a plus, but a proactive, customer-first attitude is what really matters.
- A genuine interest in health, safety, and maintaining a secure, professional environment for everyone.
- A desire to learn, grow, and take the next steps in your career—we’ll support you every step of the way.
What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
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