Receptionist and Events Coordinator

Job Introduction

About the Role

At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do.

As a Receptionist and Events Coordinator, you’ll be responsible for the following:

• Act as first point of contact for all queries in an efficient and concise manner
•  Meet and greet all visitors and advise host of visitors arrival
•  Act as point of contact for internal/external telephones queries
•  Effectively build and maintain professional relations with both internal and external contacts
• Responding to all incoming enquiries in an efficient and professional manner
• Handle event enquiries including quoting, carrying out show rounds for booking and events
• Assist in managing events ensuring all client’s needs and requests are met, and all operational requirements are coordinated.
• You will assist in the day-to-day efficient operation of the Meeting and Events Office, dealing with enquiries to maximise the revenue by responding to all in-coming enquiries, providing proposals, meeting clients, converting bookings and co-ordinating all details relating to the events.  
• Able to generate function sheets, group resumes, rooming lists and ensure all relevant departments have the correct information
• To grow and develop, existing customers through regular contact, meeting and greeting, follow up calls, etc. 
• To ensure that all Meeting and Events organisers, and any VIP guests are met on arrival and departure, in order to ensure good customer relations and establish future business opportunities 
• Demonstrate a knowledge of rooms, rates, packages, and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

A few things about you

Our receptionist is at the heart of everything we do, so it’s important that fantastic customer service is always at the forefront! If you are a friendly, and approachable individual with great communication skills, this could be the perfect role for you! 

When you join us, we want you to bring your experience receptionist and events experience. This will certainly tick the box.

As you will be meeting and greeting clients, ensure to bring your infectious smile too!

Package Description

• 40 hours per week
• £12.50 per hour
• Monday - Friday (Shifts between 07.00am - 19.00pm)
• Full training provided
• Frequent transport links within a short walk
• Use of leisure facilities
• Parking onsite
• Meals provided whilst on duty
• Cycle to work scheme
• Many employee benefits, rewards and recognition.

About the Company

Why choose Sodexo?

You don’t just join Sodexo, you belong.   

What do we mean when we say belong?  

It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.   

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.  

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.   

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Click here to read more about what we do to promote an inclusive culture.

Our benefits:   

As part of our commitment to improving the quality of life, health and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;    

• Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop   
• Talk – a free wellbeing support helpline for you and your family   
• Up to three paid days each year to volunteer
• Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)
• Cycle to work    
• Life assurance