ROI Security Officer
Job Introduction
In the UK and Ireland, Sodexo employs some 37,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defense and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business
At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organization and work hard to ensure that all people, whatever their age, disability, gender, transgender, marital or family status, race or ethnicity, religious belief of sexual orientation are welcome to and included within our business.
Role Responsibility
- To protect the assets of Client sites against loss, damage or trespass at all times whilst on duty
- Act as first point of contact for Certain site visitors
- Accountabilities (General)
- Attend training courses/sessions relating to your scope of duties.
- Undertake day to day security duties as set out by the Security Supervisor.
- Undertake all necessary work-related training courses/sessions.
- Be an active participant in reviewing existing & implementing new techniques to enhance the service provided to the Client.
- Carry out duties in accordance with Sodexo company procedures & client requirements.
- To undertake any other duties as may be reasonably requested by your line manager in line with your competence & experience.
- Attend necessary internal meetings/briefs where required.
- Promote a health & safety culture within the team & raise awareness amongst all colleagues of Health & Safety regulations/requirements
- Accountabilities (Specific)
- Specific responsibilities as defined in the current Assignment Instruction and Site Emergency Plan
- Specific responsibilities as defined in site SOP’s
- Responsible for the arrangement of site inductions
- Responsible for the arrangement of first aid support
- Control of access and egress of staff, visitors, contractors and drivers.
- Management of site keys
- Responsible for the control of vehicles on and off site
- Responsible for the security of site access, both vehicular and pedestrian.
- Monitor operate and control fire alarm systems during and out of working hours.
- Responsible for access equipment- to allow or deny both vehicular and pedestrian 24/7.
- To liaise closely with statutory authorities, dealing with incidents and the provision of information.
- Carry out duties and procedures as listed in site specific manual and assignment instructions.
- Attend training courses and sessions as is necessary to maintain standards in the contract and to assist in carrying out the job role efficiently.
- Report and take necessary action for any incidents of accidents, fire, loss, theft, damage or other irregularities.
- Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book
- Key Performance Indicators (KPIs)
- All administrative duties will be carried out as per instruction from your line manager
- Service level agreements detailed in site based operational documents/manuals will be achieved
- All mandatory & job specific training will have been undertaken & the relevant competencies demonstrated to your manager
- Full compliant uniform & PPE will be worn at all times.
- Personal grooming standards will be in line with Sodexo company & site-specific requirements.
- Communication with Sodexo colleagues & client personnel (verbal & written) will be clear & concise.
- You will interact well with all Sodexo colleagues & client staff.
- You will demonstrate attention to detail in all tasks undertaken.
- All Secure Quality Management System documents will be completed on time and in date.
- Concise and substantial information provided at shift handovers
- Positive customer relationships and complimentary customer feedback
- Efficient team of officers, confident in their ability to execute duties to the best of their capabilities, even when under pressure of workload.
- Evidence of learning and development within the role
- Evidence of good working relationships with colleagues (Harmony in team)
The Ideal Candidate
- Health & Safety experience
- Strong customer service skills
- Good communication skills
- Previous security experience in similar working environment.
Package Description
- 20 days annual leave increasing to 25 with service
- Free GP service
- Bike to work scheme
- Life assurance
- Company pension scheme
- Eye care vouchers
- Employee assistance program with counselling and life advice supports
- Family leave options
- Shopping voucher
- Training, development, and progression opportunities
About the Company
Why choose Sodexo?
You don’t just join Sodexo, you belong.
What do we mean when we say belong?
It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.
A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience, or passion, you’ll be encouraged and supported to have a fulfilling career.
We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which an employee network is designed to bring black colleagues together (virtually) to bring about positive change.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.
Click here to read more about what we do to promote an inclusive culture.
Our benefits:
As part of our commitment to improving the quality of life, health, and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;
- Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop
- Talk – a free wellbeing support helpline for you and your family
- Up to three paid days each year to volunteer
- Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)
- Cycle to work
- Life assurance