Quality & Compliance Manager (Pharmaceuticals)

Job Introduction

Sodexo is looking for a Quality Manager to look after pharmaceutical client sites in UK & Ireland, the purpose of your role would mean you are responsible across the client sites and also is part of Pharma Quality & Compliance group of people based globally, The Pharma Quality & Compliance group provides support to the operational teams working on the client account.  The group conducts audits, provides input into training and quality investigations, all of which to ensure GxP regulations,  client QMS and business critical expectations are satisfied, you will be developing, leading and delivering Sodexo QMS Standards and defined projects or solutions across the required scope of the contract.

The role would involve around 30% of travel.

You must have recent and practical experience in quality and compliance management in pharmaceutical environment. Solid experience in auditing and report writing is also a must.

If you would like more information to understand what it is like to work for Sodexo and a career in Corporate Services, please follow the link below;

Careers within Corporate Clients

Role Responsibility

• Support mobilisation of new sites from a quality, compliance perspective.
• Review due diligence reports highlighting specific quality, compliance and business issues
• Develop and roll out resources in order to ensure full compliance with Sodexo’s quality management system (QMS)
• Develop, lead and deliver the Sodexo QMS framework internally and across the contract
• Ensuring any QMS processes are effectively aligned to client  QMS requirements
• Lead and support defined projects, improvements or solutions across the required scope of the contract.
• Maintaining and developing the client relationship
• Effective Governance and internal communication / escalation within Sodexo
• Integrated approach with operational Site and Above Site Management teams
• Conduct training in QMS topics, to the wider Sodexo team
• Present quality compliance status information, data analysis, metrics and general overviews to client management or internal customers
• Provide guidance and assistance to quality, compliance and relevant (Sodexo and client) associates
• Assist the Business development teams in bidding / securing new business for Sodexo.
• Execute various processes (e.g. QMS / documentation control, change control, risk management, risk assessment, non-conformance and CAPA management, 3rd party management) in compliance to relevant standards.
• Produce monthly reports to regional management teams highlighting successes and hot spots
• Manage the data required to implement the existing monthly reporting & governance programme

The Ideal Candidate

Essential

• Solid grounding and practical experience in working in the Pharmaceutical environment, particularly in a Quality function, laboratories and facilities management areas.  The candidate should have an in-depth knowledge of working in a Pharmaceutical regulated environment, and the standards which must be met to assure patient safety and product quality.
• The candidate should also have a good background in auditing.

Experience managing a team.

• Reporting: Ability to write persuasive and effective reports and communications, which clearly define findings and their causes, and recommendations made.
• Analytical Skills: Must possess strong analytical skills. The ability to systematically gather information from a variety of sources, analyse information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem and have the ability to apply Quality Risk Management processes to evaluate the consequences of choosing each alternative.
• The candidate must have an engaging style in order to successfully deliver  training across the region
• As this role interacts with senior client representatives, and senior Sodexo staff, excellent communications skills (verbal and written) are required, with an ability to recognise the values within different cultures and acknowledge different ways of working.
• Commercial awareness and judgement with an understanding of wider implications of their actions
• Skilled in driving ongoing improvement, ideally qualified in business improvement methodology or prepared to be trained in this area.

Desirable

• Fluent English + other relevant major languages is an advantage
• ISO90001 knowledge
• Project management experience
• Membership of professional ‘Quality’ institutions or other Professional body.
• Qualifications in Quality & Compliance or Scientific subjects, including Science Degree or Auditing

Package Description

This vacancy offers great flexibility as it can be home based as well as a fantastic, stable team – this opportunity has become available due to internal promotion. The salary on offer is £45k - £51k per annum, a bonus, a company car and flexible benefits fund.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process