Porters and Logistics Manager

Job Introduction

Reporting to the Logistics Services Operations Lead, the right candidate will be accountable for the day-to-day management and the delivery of quality services within R&D, Transport & Waste.

As a Porters & Logostics Manager, you will maintain contractual and operational performance standards in line with all applicable Sodexo and Trust policies. 

Role Responsibility

• To support the Logistics Services Operations Lead & Finance team to deliver budgeted profit and turnover for the services 

• Effective day to day management of Labour to maintain agreed national standards and meet all contractual KPIs 

• Responsible for ensuring compliance of own team with all Company and Trust policies and procedures whilst proactively responding to prevent and deal with issues of non-conformance 

• Ensure achievement of high levels of client and service user satisfaction and monitor these on regular basis. The primary focus of all activities and resource will be improvement of the patient and visitor experience. 

• Responsible for the recruitment and management of direct reports. This will include responsibility for their development which will include health & safety, communication of shared goals and ensuring that effective appraisals take place. 

• Responsible for ensuring that effective and consistent management is applied by your supervisory team to all staff within your area of responsibility. This will include managing staff in line with the appropriate policies in relation to issues including conduct, performance, absence, grievance, fair treatment, pay progression, leave and all other HR policies. 

• Ensure that there is effective two way communication to all levels of staff. This will include ensuring that team briefings take place and that Company and Trust objectives and values are communicated. 

• Ensure that health and safety standards are understood and delivered across all service operations. This must include any agency/casual staff and all employees from their first date working on site. 

• Implementing new policies and procedures which have been agreed at SLT level. 

• Manage own continued professional development identifying any areas for own development 

The Ideal Candidate

• Strong operational background in the support services, facilities management, ideally with exposure to the healthcare market and specifically patient facing services. 

• Knowledge of healthcare PFI activity/contracts is useful but not essential, as is experience of the FM market. 

• An experienced leader and developer of teams, who is effective directing others  

• Results focused; gets on with the job and likes to work to demanding goals and targets. 

• Excellent client relationship skills, with experience of successfully managing SLA’s or similar. 

• A confident and adept communicator both written and verbal, with the ability to operate effectively at all levels. 

• Computer literate in Microsoft Excel, Teams, Outlook and Word 

Package Description

Salary up to £32,000

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process