Planning Coordinator - Ascot Racecourse

Job Introduction

Sodexo Live have a fantastic opportunity for a Planning Coordinator to join our first class team at Ascot Racecourse!

At Sodexo you belong, we will take care of you and ensure you thrive in your career and provide you with excellent learning opportunities.

You will be working as part of the team at the iconic Ascot Racecourse where we are committed to providing our guests with an outstanding experience whether they come to race, hold a business meeting, or host a private dinner at our world-class venue and we are looking for a hard working and driven individual to become part of our team!

You will support with event day planning and administration for all fine dining hospitality requirements, working closely with the operational team to support delivery of racedays and events.

This is an exciting, varied position and you will play a key role in the success of our prestigious venue and become part of a high performing and successful team!

When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - we cant wait for you to join us!

Role Responsibility

• Coordinate all aspects of hospitality planning
• Produce the menu packs required for each race day and ensure deadlines are met and all hospitality guests receive the correct information
• Handle all telephone enquiries and ensure all queries are dealt with quickly and efficiently
• Liaise with the kitchen, cellar and logistics teams to ensure all requirements are communicated and updated
• Ensure the hospitality database is up to date
• Ensure that all equipment, flowers, guest service requirements etc. are ordered in a timely manner
• Work with the Marketing team to ensure that all new and existing food and beverage offers are photographed correctly
• Field any complaints and ensure these are handled with by your Line Manager

The Ideal Candidate

• Excellent customer service skills and professional approach
• Ideally experience of working in the events and hospitality sector.
• Ability to use Microsoft Office specifically Outlook, Word, Excel, PowerPoint and Publisher
• Ability to manage multiple tasks and prioritise information in an extremely busy environment
• A positive attitude and the willingness to support colleagues
• An Excellent Communicator both written and verbally

Package Description

In return for your commitment and hard work, you will be rewarded with an attractive salary, plus access to our extensive benefits package, which includes:

• Contributory pension scheme of up to 6%
• 20 days holiday (FTE) – plus bank holidays – rising to 23 days after 3 years
• A buy and sell holiday scheme of up to 3 days (FTE)
• Volunteering days via our charity partner STOP HUNGER
• Numerous voluntary benefits, including dental care, gym discounts, retail / hospitality, and many more

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process