Role Responsibility
UDC Payroll - Input monthly and weekly timesheets on to UDC Payroll.
- Input all absence including holidays, sickness etc.
- Set up new starters on UDC Payroll with the correct form provided.
- Process leavers according to leaver’s forms provided.
- Process pay rates, job changes, schedule changes.
Contractor Cost Management (CCM) System - Process all labour allocations, including exceptions for any billable hour changes.
- Process offsite labour allocations.
- Input lump sum billing documents provided by the General Services Manager.
- Send Warehouse raw data to the Warehouse Team Leader.
- Breakdown self-bill payments, create self-bill journal, and input onto Invanti accounts system.
- Export billing summary to provide updates for self-bills, P66 Payments breakdown, debt updates and accruals.
Accounts - Process self-bills on Ivanti accounts system.
- Use CCM billing summary to provide breakdown of payments made by the client.
- Use CCM billing summary to update debt reports with payment dates.
- Liaise with accounts to rectify any discrepancies.
Transport – When Covering Reception - Book client vehicles in for MOT, Service, and Repairs.
- Responsible for spare sets of all vehicle keys.
- Book out pool vehicles it required when client vehicles at Great Coates.
- Update Transport Matrix with MOT/Service/Tax Dates, found on Direct gov website.
- Send Tax Reminders to Great Coates.
- Check Sodexo Daily Vehicle Check Sheets, and scan in to shared drive.
- Check P66 Log Book Vehicle Check Sheets, and scan in to shared drive.
- Rolling 6 monthly vehicle license checks of all Sodexo drivers.
- Provide Sodexo drivers information material for vehicles including: driver’s handbook, information car, client log book, vehicle check sheets, hi-vis seatbelt covers.
Reception - Provide cover for Reception when required.
- Meet and greet visitors
- Informing employees when visitors have arrived
- Following security procedures when visitors arrive
- Preparing visitor daily passes, ensuring the visitor is ready to be collected – bag tagged, building induction video.
- Reporting faults in reception area, i.e. lights out
- Deliveries – making staff aware of an item being delivered so they can collect. Directing them to stores if owner cannot collect delivery.
- Keeping area tidy at all times
- Updating client scrapbooks for ‘Thank You’ letters etc.
- Monitor Newton CCTV – Report any suspect activity to D-Gate
Switchboard - Answering calls
- Receiving calls -complaints and following correct procedures
- Receiving calls – general enquires
- Receiving calls – Threats to the company
- Receiving Calls – First point of contact for the public in the event of a site emergency.
- Transferring calls to employees
General Administration - Assist H&S Manager with inputting training information and weekly huddle sign offs onto the Training Matrix
- Help keep site safety information up to date – Report any issues or missing information.
- Write up audits – place on system
- Take notes and take minutes
- Support management & supervisor team in administration duties such as: creating posters; maintaining documents; creating new documents etc.
- Collate & update Continuity Plan on an annual basis
- Update H&S Safety folders annually with COSHH, SSOW, MSDS, Risk Assessments and Detailed Risk Assessments as directed by the H&S Manager.
- Print off any Sodexo Policy Updates for Noticeboards.
- Update timesheets and signing sheets with new starters and leavers.
- Carry out other reasonable tasks as directed by management
Catering - Menu’s typed every 3 months, these are placed on the intranet.
- Daily main menu signage for the Newton Restaurant & Grab & Go
- General / food signs / signage – Printing and Laminating
- Daily labels for cookchill, grab & go & Newton Restaurant
Hospitality - Printed and placed in diary
- Add to Sodexo-hospitality calendar
- Added to catering inbox as tasks
- Keep them aware of any changes / late requests / cancellations
Helpdesk - Responsible for all Sodexo Humber Response requests – these are received from emails, telephone calls or staff passing the reception area
- Job sheet printed
- Inputted onto the Helpdesk system creating a job number, allocate to team, place in tray ready for collection.
- Plumbers and Electricians are also logged on the same system then are emailed separately
- Complete jobs on system
- Keeping system up to date adding any comments to the job sheets.
- Communicate urgent jobs via radio to staff members.
- Splitting completed jobs into variable costs and non-variable costs.
- Point of contact for any feedback on jobs outstanding.
- Near Misses – Log, number, copy near miss cards. Create a monthly spreadsheet with all the information on including any follow up information. Print off and distribute and all notice boards when checked
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The Ideal Candidate
- To hold a full SIA Licence
- Proficient in Excel, Word & PowerPoint
- Proven Customer Service Experience
- Initiative and ability to identify solve and escalate problems accordingly
- A methodical and organised approach to work is essential to enable a proactive service to be delivered
- Due to the nature of the Facilities function, professionalism and a confidential approach in all aspects of work is essential.
- Mature confident and responsive manner.
- Display initiative dealing effectively with issues unaided
- Ability to work as part of a team and individually
- Exhibit good communication skills
- Display good computer literacy skills.
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Package Description
Full Training - experience in payroll essential
Fast paced working environment
About the Company
In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.
At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.