Patient Dining Supervisor

Job Introduction

Job Description

Healthy outcomes start with positive patientexperiences.

• 37.5 Hours / Thursday to Monday / Variable shifts between 0600 and 1900
• £14.03 per hour
• Uniform / Blue Light Card / Perks 
• Holidays
• Location is Royal Stoke Hospital

Check your local transport links here: Plan YourJourney | Traveline -the destination you should input is: ST4 6QG

Please take the time to read the attached jobdescription

Job Introduction

You care for our patients. We carefor your career.

As a Catering Supervisor at Sodexo, based at RoyalStoke Hospital, you’ll take the lead indelivering high-quality catering services in a dynamic healthcare environment. You’ll be aninspiring leader, capable of motivating your team in a fast-paced setting whilemaintaining a sharp eye for detail. With strongcommunication and organisational skills, you’ll help us put people at the heartof everything we do — delivering outstanding service to patients, staff, andvisitors alike. Join Sodexo and be partof something greater. You belong in a team where you can act with purpose andthrive in your way. 

What you’ll do:

• Communicate effectively with colleagues to support catering operations.
• Demonstrate computer literacy and use systems for payroll, ordering, and management.
• Complete and oversee all required daily and weekly documentation accurately and on schedule
• Follow established procedures and standards, escalating issues to management when necessary.
• Maintain stock levels and manage ordering in line with company policy.
• Train, supervise, and ensure adherence to working practices by front-line staff.
• Manage staffing through rota planning and respond to customer or client queries and complaints.
• Uphold Health & Safety and Allergen Management standards across all operations.

What you bring:

• Emotionally resilient, adaptable, and self-motivated.
• Strong communication and active listening skills.
• Committed to excellent customer care.
• Works effectively under pressure and as part of a team.
• Acts on own initiative and adapts quickly to change.
• Promotes Health & Safety and supervises a diverse team fairly.

What we offer: 

Working at Sodexo isn’t just a job — it’s a chance tomake a difference every day. You'll be part of a supportive team, act withpurpose, and thrive in a role where your work matters. We also offer a range ofbenefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now andbring your energy, purpose, and passion to Sodexo.

We may close this advert early if wereceive a high number of applications — so don’t wait!

About Sodexo 

At Sodexo, our purpose is to create a better every dayfor everyone to build a better life for all. As the global leader in services thatimprove the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food andFM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. Weare a forces friendly employer. We welcome and encourage applications from peoplewith a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with ourEmployee Networks such as Pride, Sodexo Parents & Carers, SodexoDisability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed tochanging attitudes towards disability, and making sure disabled people have thechance to fulfil their aspirations. We run a DisabilityConfident interview scheme for candidates with disabilities who meet theminimum selection criteria for the job.

Click here to read more about what we do to promote an inclusiveculture.

Sodexo Disability, Ability network, So Together,Generations and Origins.