Patient Dining Manager

Job Introduction

You care for our patients. We care for your career.

As a Patient Dining Manager with Sodexo, you are also a nutrition advocate, and quality of life improver. Working at Birmingham Children's Hospital and Parkview Clinic, you play an important role leading in the provision of prompt meal services, brightening the day of those in patient care and making a positive impact in their daily lives. 

In this exciting management role, your focus will be on the responsibility for the provision of patient dining ensuring the standard of food throughout the service is maintained for patients. This will include              management of the full patient catering service including the provision of special dietary requirements, menu development, availability of stock, and budgetary management/accountability.

We are therefore seeking an experienced people manager and excellent communicator who can confidently liaise with Trust ward staff and management teams whilst managing your own team.

This is a busy hospital environment open every day 365 days per year. It’s an opportunity to work within an industry that makes a real difference; at Sodexo, we provide exceptional opportunities for your growth and development!

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you'll do:

• To assist the Catering Manager to deliver budgeted profit and turnover for services and accounts.
• Responsible for compliance on food and H&S legislation, ensuring effective communications with the local EHO and taking all necessary actions within area of responsibility.  
• Responsible for financial management of the allocated budget for area ensuring that stock levels, wastage and labour are effectively managed. 
• Responsible for liaising with dietary specialists to further enhance the patient dining offer.
• Ensure achievement of high levels of client and service user satisfaction and monitor these on regular basis.
• Responsible for the recruitment and management of direct reports
• In conjunction with the Catering Manager, continually review menus for patients to ensure innovation and market trends are incorporated while profit margins are maintained.
• Ensure that payroll procedures (Kronos) are carried out correctly on a daily/weekly/monthly basis to ensure the accurate and timely payment of all staff under area of responsibility. To deal with any payroll queries and errors as a priority liaising directly with payroll as appropriate

For a full list of responsibilities please view the attached job description

What you bring:

Essential:

• Proven experience of managing a diverse workforce within a service environment
• Proven experience of managing to budget requirements within a catering service
• Show empathy, care, and compassion.
• Ability to communicate effectively with patients, visitors, colleagues, clients.
• Ability to work independently, flexibly, and professionally – dealing with stressful and changeable situations.
• Ability to adhere to instructions, standards, and procedures.
• Ability to build relationships and show respect for other people.
• Positive attitude and enthusiasm
• Ability to work as part of a team.
• Excellent customer service skills
• Excellent literacy and numerical skills

What we offer:

£30,000pa + excellent benefits package

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Conveniently located with excellent access by public transport
• Subsidised lunches
• Discounted parking rates
• A flexible and dynamic work environment, fostering work-life balance.
• Competitive compensation, recognizing your valuable contributions.
• Access to ongoing training and development programs, empowering you to grow professionally.
• Countless opportunities to grow within the company, supporting your career progression.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

Ready to be part of something greater? Apply today!

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.