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Patient Dining Lead - Business Improvement

Please Note: The application deadline for this job has now passed.

Job Introduction

As a Patient Dining Lead with Sodexo, you are a quality-of-life improver. Working directly for our Business Improvement Manager you will provide nationwide expertise and insight into the Health and Care segment with the objective of improving our operations at all levels. 

You will play an important role in brightening the day of those in patient care and making a positive impact in their daily lives. Your role is vital to the success of our operations, as you will be the lead person for all patient dining systems and related queries.

This is an exciting unique role within an industry that makes a real difference! You will work remotely and travel nationally visiting hospitals both in the north and south of England; collaborating with Patient Dining Managers, Dieticians, Suppliers etc you will be creating a culture of continuous improvement and driving efficiencies.

We are therefore seeking an experienced Patient Dining professional who is an excellent communicator and can confidently liaise with healthcare staff. You will also be confident using MS Excel as analysing data will be key to your success.


Main Responsibilities 
What you’ll do:

  • Support/lead regional and global projects.
  • On a nationwide basis drive efficiencies by implementing new ways of working.  
  • Work closely with the teams to ensure labour/equipment/facilities are fully optimised.
  • To be part of an audit team to review performance and compliance to company and segment standards.
  • As required to work with and on site to support operations.
  • As required to support mobilization of new contracts.
  • To support benchmarking and monitoring projects in and out of segment.
  • To drive improvement in segment with a focus on labour ; review other services.
  • Support segment bids to produce high quality tender response documentation working with strict timelines.
  • Manage own continued professional development identifying any areas for own development.
For a full list of responsibilities please view the attached job description

Ideal Candidate
What you bring:

  • You will have worked in Patient Dining services and be capable of providing full support to operations.
  • Proven consistent experience in operational Management within the NHS or other public sector environment.
  • Must be IT literate with the ability to analyse data.

  • Be capable of providing fully costed service solutions on a tender-by-tender basis, from end to end (labour, consumables, equipment, and other direct costs).
  • A recognised training qualification
  • Be able to create business cases and influence decision making.
What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

£40,000pa - £45,000pa plus excellent benefits including

  • Performance-related bonus
  • Company car
  • Contributory pension scheme
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!

Ready to be part of something greater? Apply today!

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