PPP Contract Manager

Job Introduction

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An exciting new position has just opened up in one of our new PPP contracts, based in Dublin city centre.  This Contract Manager role is aimed at individuals who have a 3rd level qualification in Building Services Management, Facilities, Engineering or similar but who have worked in an Operations capacity for the past 3-5 years. Ideally you will have managed a multi-disciplinary technical and operational team.

Reporting to the PPP Contract Director, you will lead a team of managers, technicians and frontline staff responsible for the management of the day-to-day delivery of FM services to a PPP Contract, comprising two tertiary education buildings in central Dublin. This will encompass all aspects of FM included within the agreed SLAs including the management of in-house and outsourced resources to deliver both hard and soft services in addition to a lifecycle programme. This includes assisting with the effective management and delivery of planned preventative maintenance programs, responding to the ‘reactive’ needs of the client, to ensure continuous improvement and financial performance within agreed budgets.   

Rise with Sodexo

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications. 

Role Responsibility

• As the line manager responsible for service managers, you should cultivate and share innovation and best practises across the entire business unit.
• Build and maintain effective relationships with key stakeholders and/or customers, and be comfortable working at all levels to ensure excellent customer service in order to meet contract expectations and demands.
• Develop relationships with Service partners, attend regular planned meetings as needed, and ensure full cooperation as necessary.
• Support FM operations in terms of contract delivery, M&E services, legislative compliance, and contractor management.
• Ensure that the contract is delivered within the agreed-upon budgetary parameters, and that monthly financial commitments are managed in order to maximise revenues and optimise overall expenditure across the contract.
• Attain Key Performance Indicators and Service Level Agreement targets, ensuring consistency across the range of services, and attend relevant stakeholder meetings to monitor service delivery standards.
• Encourage, motivate & develop site-based managers and teams, monitor progress, undertake performance reviews. 
• Oversight of FM management systems for site-based operations to ensure that jobs are appropriately logged and reported.
• Oversee the resourcing and managing of project works including, but not limited to, equipment up-grades and building and M&E asset replacements.
• Manage multiple contractors and vendors to ensure that services are delivered on time and within budget and that procurement processes are carried out in accordance with agreed-upon procurement guidelines.
• Implement and manage safety procedures to ensure the provision of a safe & secure working environment. 
• Key team member of Emergency Response Team, Incident management team / Business Continuity & Recovery Plan, along with being obtainable via phone 24/7.

The Ideal Candidate

• Engineering, related degree or equivalent.
• Recognised, facilities management professional qualification.
• IOSH / NEBOSH Qualifications and BIFM / CIBSE Membership (or other accredited bodies). Other personal characteristics
• Previous experience in management of FM Contracts and demonstrated ability to influence change where required, along with customer facing attitude and excellent team building / people management skills.
• Experience in people management and coaching / influencing teams.
• An understanding of basic technical aspects of FM (HVAC, Fire Protection system, Mechanical & Electrical system, BMS system).
• Proven capacity to understand and interpret commercial contracts.
• Intelligent approach to performance monitoring including relevant experience.
• Strong communicator – Good presentation skills and possesses strong verbal & written communication skills also, an active listener.
• Passion for quality – has an eye for detail to make sure the best delivery of services.
• Self-motivated; confident & energetic.
• Flexible – able to adapt to rapidly changing situations.
• Strongly goal-oriented – able to focus on meeting all performance targets.
• Is a team player – able to cooperate and work well with others to meet targets.
• Proven ability to initiate and follow through with improvement initiatives.
• Open to new ideas & willing to challenge status quo.

This role is subject to Garda Vetting.

Package Description

Competitive salary of up to £70,000 depending on experience plus benefits including pension, bonus and flexible benefits scheme.

As part of our commitment to improving the quality of life for our employees, Sodexo offers a Flexible Benefits Scheme, allowing you to tailor a reward package to suit your needs which includes a technology scheme, private dental insurance, travel insurance, gym membership, Gourmet card, private medical insurance, and the ability to purchase or sell annual leave to name but a few.

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process