Operations Manager

Job Introduction

We are currently recruiting for an experienced Operations Manager to oversee the day to day operation of The Apex and The Athenaeum in Bury St Edmunds.

You will deputies in the absence of, and to work in conjunction with the General Manager and in close partnership with the client to foster a good working relationship. You will be required to engage and motivate the team and ensure the high standards of customer service are met.

If you are passionate about food and delivering excellent customer service, have a good understanding of labour costs and budgets and have experience of working within a multi - site contract this is a fantastic opportunity for you!

For more information about The Apex, The Athenaeum or Sodexo please visit the links below:

https://www.theapex.co.uk/

http://athenaeumbse.co.uk/

https://www.youtube.com/watch?v=djRbscjwKEA

Role Responsibility

• Ensure that all financial targets are achieved within the designated areas of responsibility
• Forecast labour and prepare staff rotas for allocated areas of responsibility
• Provide background information and business cases for any shortfalls to forecasted labour figures, controlling payment of wages, overtime absence and other staff related costs
• Maintain levels of stock, cash, local credit and debt outstanding to the agreed unit targets
• Arrange monthly stock takes for your areas of responsibility
• Ensure that the Company’s accountancy documentation and administration procedures are carried out
• Ensure that the Company’s pricing model is applied consistently and profit margins are set to achieve maximum profitability.
• Book staff and communicate rotas once the staffing schedule has been agreed with the Line Manager
• Ensure that methods of food preparation, production, presentation and service comply with Sodexo’s standards and procedures
• Be active during service periods to ensure that excellent levels of service are being delivered
• Ensure the establishment complies with all Company & Client policies, site rules and statutory regulations relating to Health & Safety, safe working practices, risk assessments, hygiene, accidents at work, cleanliness, fire and COSHH etc.
• Ensure the allocated areas of responsibility on the unit premises are in accordance with the service level agreements, are kept to the agreed level of cleanliness and maintain safe working practices at all times

The Ideal Candidate

Essential

• Operating C&B functions in multiple locations
• Restaurant management experience
• Strong knowledge of managing costs, specifically labour and liquor

Desirable

• Multi site experience
• High volume experience within a quality fresh food background

Package Description

£25,000

Working 5 days out of 7 including evenings and weekends

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.