Operations Manager - Technical

Job Introduction

Sodexo's Healthcare segment have a fantastic opportunity for an Operations Manager (Technical) to join the team based from Wythenshawe Hospital in Greater Manchester.

The Operations Manager (Technical) will report directly to the Senior Technical Operations Manager and will have direct line management responsibility for trade supervisors and staff.  

You will work with and support/deputise for the Senior Technical Operations Manager in managing and ensuring the day to day maintenance services are carried out in accordance with that prescribed in the service Providers and Concession Agreements for the PFI Contract and across the Retained Estates.

You will provide technical support, with the ability to diagnose and resolve problems in all elements, but particularly with regard to services and equipment on a large Healthcare Establishment.

You  will be responsible for buildings and site infrastructures and compliance with relevant HTM’s and associated regulatory requirements.

The post holder will provide out of normal hours attendance as necessary to support the operations of the facility.

Role Responsibility

To support the Senior Technical Operations Manager and deputise in their absence.

•           Carry out the roles and responsibilities of other Operations Managers when required.

•           Efficient management of directly employed labour and subcontractors.

•           Complete and maintain Authorised Person / Responsible Person Appointments.

•           PPM and Reactive maintenance workload planning and management.

•           Day to day management of Minor Works

•           Effectively manage, develop and undertake appropriate training and staff development.

•           Mentoring the development of staff including Apprentices

•           Ensuring that all Statutory and Non-Statutory planned activities are undertaken as required.

      Preparation, maintenance and revision of the local operating procedures.

•           Ensuring maintenance records for all maintenance activities are in an auditable state.

•           Production of Key Performance Indicators for client reports  

•           Maintain and operate the on-call roster.

•           Make recommendations and provide support documentation on life cycle issues.

•           Ensure drawings and operational manuals and associated documentation are kept up to date.

•           Participate in internal and external audits.

•           Provide advice on technical and operational issues.

•           Monitor and control the performance of plant and equipment.

•           Attend meetings as a Sodexo representative.

•           Manage and report site accidents in accordance with procedures.

•           Manage the company Safety, Health and Environmental policies applicable to the contract.

•           Prepare reports on contract quality and safety performance.

•           Ensure good housekeeping is in all other areas of responsibility.

•           Ensure all staff are working in a safe environment and manner.

•           Liaise with Key Customers on matters of safety to ensure a collective safety approach.

•           Advise staff in methods of safe working.

•           Undertake all reasonable additional duties and responsibilities as instructed.

•           Responsible for applying all company policies and procedures including people management

The Ideal Candidate

Have a suitable qualification in Building and/or Electrical/Mechanical Engineering

Have a minimum of 5 years’ experience on delivering planned and reactive maintenance services on a busy and complex establishment.

Have experience in management, writing and implementing procedures, records to support/evidence of works planned and completed.

Be able to communicate at all levels with operational staff, facility users and the client.

Be familiar with PFI contracts and the delivery of facility management services within this framework.

Be able to communicate at all levels with operational staff, facility users and the clients.

Be able to manage in accordance with Standards for Quality, Safety and Environment.

Package Description

Competitive Salary and Benefits

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.