Operations Divisional Director
Please Note: The application deadline for this job has now passed.
Job Introduction
As an Operations Divisional Director at Sodexo you are a strategic thinker and a catalyst for positive change. You play a pivotal role in managing a portfolio of key accounts and ensuring exceptional facilities services are delivered across multiple client sites. By fostering long-term relationships and driving operational excellence, you contribute to the success and growth of our business and the delivery of the highest standards for our clients.
What you'll do:
- Effectively manage operational delivery and retention of key accounts, overseeing Hard, Soft, Technical, and Project-based activities.
- Foster profitable relationships with customers, maintain existing business, and identify new opportunities for growth.
- Lead a management team to achieve key performance indicators and drive account performance.
- Ensure contracts operate within their contractual terms, meeting agreed service level agreements and financial targets.
- Develop strategies for organic growth within existing contracts and explore innovative initiatives.
- Drive revenue by identifying and selling new service lines, as well as leading contract retenders.
- Maintain a safe and compliant environment, addressing process gaps and ensuring adherence to health, safety, and environmental legislation.
- Utilise your operational knowledge and experience to manage multi-site/multi-service operations effectively.
- Act as a change agent, demonstrating thought leadership and contributing to the overall business plan and strategy for the segment.
What you bring:
You’ll be an experienced IFM Senior Manager or Director with a proven track record of managing multimillion-euro P&L accounts with a focus on identifying new opportunities for growth and delivering great service. You’ll also be able to demonstrate.
- Experience in managing both Hard and Soft FM contracts.
- Strong leadership skills with the ability to manage large and diverse teams.
- Excellent communication and interpersonal skills, enabling effective engagement with clients, customers, and employees at all levels.
- Ability to interpret complex financial and commercial information.
- Results-driven mindset with a commitment to achieving and maintaining high standards.
- Self-motivated and able to thrive both independently and within a team environment.
What we offer:
Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong to a company and team that values you for who you are. We empower our employees to act with purpose and make an impact through their everyday actions. At Sodexo, you'll have the opportunity to thrive in your own way.
In addition, we offer:
- Competitive compensation
- Performance-related bonus
- Company car allowance
- Employer pension contribution
- Life assurance
- Flexible benefits fund to utilise across a range of voluntary benefits
Ready to be part of something greater? Apply today!
