Job Introduction
Job Description
Are you looking for a rewarding and challenging role in a dynamic and diverse environment? Do you have excellent interpersonal and customer service skills? Do you want to make a positive difference to the lives of staff, visitors, and residents at HMP Lowdham Grange.
If yes, then we have an exciting opportunity for you to join our facilities management team as a Operational Support Officer (OSO) - Facilities Escort
It’s what’s inside that counts...
Speak to any of our OSO’s and they’ll tell you the same thing. The most important thing you can bring to the role isn’t previous experience in this environment. It’s having the people skills to engage with and manage the people you look after.
As an Operational Support Officer - Facilities escort, you will be responsible for escorting contractors around the prison establishment to carry out reactive, remedial and pre-planned maintenance. You will carry out contractor inductions and ensure the contractor is working safely and within the scope of the risk assessment and method statement. You will also manage, monitor and control the security of contractor tools entering and exiting the establishment. We are looking for an experienced person who has worked in a fast-paced environment with the ability to manage your workload effectively. You must be professional and a self-starter with excellent organisational and communication skills.
It’s also about your appetite for learning and your ambition to build a career. So, whether you are from the Forces, Social Care, Support Work, Teaching, Retail or anywhere else, if you want a change in life that could change your future, take a closer look at Sodexo.
An environment like no other...
Working in a prison is unlike any other career. You will be able to challenge with humility and always remain professional. You would also be expected to build rapport with all colleagues and visitors whilst remaining respectful. Overall, you would be an ambassador for HMP Lowdham Grange and Sodexo, as you are the first and last person each visitor and member of staff may meet on their visit.
Great OSO’s are the backbone of our business and play an important part in the smooth operation of our prisons. Every OSO will play a key part in the functioning of the prison.
Key attributes we look for aren’t all about qualifications and employment history but more about who you are and the values you live by. Below are some of the key attributes and characteristic we typically look for:
Essential
- Strong communication skills both oral and written
- Physically fit
- Strong organisational skills
- Ability to work on own initiative and meet targets and to respond effectively to changing priorities
- Ability to work as part of a team
- Flexible working hours when required
- Working under pressure
Desirable
- Previous experience managing contractors.
- Knowledge of reading RAMS
An incredible training program...
Worried about getting started and whether you would be equipped enough for the role? Don’t worry, we always want you to be comfortable and confident at work so ALL training will be provided!
Getting you up to speed and equipping you with the tools to do your job happens over a four-week training programme. This is where you’ll develop the necessary skills to work independently as an OSO. From shadowing more experienced colleagues, to understanding how to deal with conflict, you’ll be ready and prepared for every day going forward.
Why Join Us?
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all...
Sodexo’s vision for HMP Lowdham Grange is to develop a safe, stable, and progressive environment with modern facilities dedicated to reducing re-offending and enabling individuals to fulfil their potential. Every aspect of the prison is designed to help prisoners make meaningful progress in their sentence and personal development goals within a surrounding culture of rehabilitation. Does this sound like something you’d like to be part of?
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions. And for that you’ll receive an excellent benefits package including access to gym facilities on site and a Blue Light card.
If you have the ambition to build a successful career and the people skills to build successful relationships, apply now for a career that’s too good to miss.
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