Office Manager

Job Introduction

About the role

• At Sodexo, we are passionate about keeping our customers and clients happy and place them in the heart of everything we do.  To provide a great service, we have a team of passionate employees behind us, and we currently have a vacancy to join our great team as Office Manager .
   

  You will be responsible for managing the office and admin team.  You will manage :

• Help Desk Team
• Monthly  reporting – training, payroll and holidays, service tracker
• Sodexo and client Training
• Payroll, holidays, sickness
• Management of the  Sodexo compliances
• Support BFM and Project Manager with performance management, capabilities and half yearly appraisals for all BFM team
• Updating of Sodexo policies and procedures re above plus H&S specifically for BFM team
• Finance support – tracker, quotes, invoices
• Re-introduce weekly/monthly meetings between building leads and their client counterparts – produce actions and follow up with relevant people and senior management
• General site comms for Sodexo team – monthly newsletters, engagement, employee of the month
• Assistance with reports and presentations where required
• Eprofit (accounts) support for holidays and sickness, in cleaning, catering and BFM
• Support catering and cleaning managers with Sodexo compliance
• Set up and run quarterly surveys linked to contract KPI’s – exploring ways of increasing number of respondents and improved interaction at site

A few things about you 

You must be a strong team player with great communication skills, who enjoys working as part of a team.

As Sodexo embeds a strong Safety culture in everything we do, there will be procedures, site specific guidelines / requirements and regulations to follow such, so it is vital that you have a good understand of Health and Safety at Work regulations.

Role Responsibility

You will be responsible for managing the office and admin team.  You will manage :

• Help Desk Team
• Monthly  reporting – training, payroll and holidays, service tracker
• Sodexo and client Training
• Payroll, holidays, sickness
• Management of the  Sodexo compliances
• Support BFM and Project Manager with performance management, capabilities and half yearly appraisals for all BFM team
• Updating of Sodexo policies and procedures re above plus H&S specifically for BFM team
• Finance support – tracker, quotes, invoices
• Re-introduce weekly/monthly meetings between building leads and their client counterparts – produce actions and follow up with relevant people and senior management
• General site comms for Sodexo team – monthly newsletters, engagement, employee of the month
• Assistance with reports and presentations where required
• Eprofit (accounts) support for holidays and sickness, in cleaning, catering and BFM
• Support catering and cleaning managers with Sodexo compliance
• Set up and run quarterly surveys linked to contract KPI’s – exploring ways of increasing number of respondents and improved interaction at site

The Ideal Candidate

Will have

• Min 3 years experience in a similar environment
• Have a knowledge of a Safety Management System
• Proficient in Microsoft -Word, Excel, Powerpoint
• Strong people management skills
• Ability to work under pressure and work within deadlines
• Previous experience in the Facilities Management Industry
• Understanding of PPMs, Work Orders and POS
• Team player

Package Description

Our benefits:   

As part of our commitment to improving the quality of life, health, and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;    

• Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop   
• Talk – a free wellbeing support helpline for you and your family   
• Up to three paid days each year to volunteer
• Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)

• Cycle to work    
• Life assurance   

About the Company

Why choose Sodexo?

You don’t just join Sodexo, you belong.   
 

What do we mean when we say belong?  

It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.   

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience, or passion, you’ll be encouraged and supported to have a fulfilling career.  
 

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which an employee network is designed to bring black colleagues together (virtually) to bring about positive change.
 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.   
 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Click here to read more about what we do to promote an inclusive culture.

Our benefits:   

As part of our commitment to improving the quality of life, health, and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;    

• Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop   
• Talk – a free wellbeing support helpline for you and your family   
• Up to three paid days each year to volunteer
• Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)

• Cycle to work    
• Life assurance