Office Manager

Job Introduction

Office Manager

Location: Cambridge

Salary: £31,220.80 - £35,000 & range of excellent employee benefits

Onsite – Monday-Friday

Sodexo has a great opportunity for an experienced Office Manager to join our established team working with our clients based in Cambridge.

Joining our team of 20 at their large pharmaceutical site, you will manage the delivery of our five-star customer experience within a highly corporate workplace environment, including meeting room technology support, brew hub maintenance, stationery hub maintenance, office space support & hospitality provision, leading and directing the Front of House service stream and ensuring the 5-star customer service is experienced by all so proved strong people management skills are a must.

As the Office Manager, no two days are the same. You will be the first point of on-site contact & escalations for building occupants on facilities-related queries, ensuring the floor area is compliant with scope of services, Key Performance Indicators, Health, Safety and Environmental procedure and that all faults are reported accordingly. You will also recruit, train and lead a team, ensuring that the correct skill set is in place and maintained to the highest standards at all times.

You will help proactively establish relationships and maintain effective working practices with a complex stakeholder map spanning multiple organisations and ensure the office is compliant to Food, Health, Safety and Environmental procedures, reporting all faults and issues to the relevant service partner in accordance with the service management direction.

This position requires a proactive customer focused individual with an exceptional eye for detail and the ability to communicate and build relationships at all levels. The person needs to be a forward thinker with a methodical approach, exceptional planning, and excellent organisational and communication skills. The role requires a desire to seek continuous improvement with the ability to challenge in order to further develop the service offer. 

The successful candidate will need to have strong leadership qualities as well as excellent administration skills, with the ability to operate independently and escalate where appropriate.

About You 

Experience and knowledge requirement for this role: 

•    Ability to manage multiple tasks with tight deadlines in a dynamic environment

•    Self-motivated with the ability to work on own initiative and work flexible hours within predetermined site operational hours, maintaining energy levels throughout the day

•    Customer service focused on delivering exceptional customer service

•    Previous FOH experience

•    Understanding of Sodexo policies and procedures

•    Risk assessment experience

•    Familiar with safety procedures

•    SIA trained

•    People Management skills

•    Excellent prioritisation and coordination skills 

•    Leadership skills and collaborative attitude

•    Excellent Communicator and interpersonal skills

•    Hands on approach and can-do attitude

•    Reliable and trustworthy

•    Resilient and flexible

•    Attention to detail

•    IT Literate 

•    Proactive

Qualifications required:

•    HACCP / Food Safety 

•    IOSH Certificate in Managing Safely (Desirable)

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you. 

In addition, we offer:

Flex benefits

Flexible and dynamic work environment

Competitive compensation

Wide range of Employee benefits

Access to ongoing training and development programs

Countless opportunities to grow within the company

About Sodexo 

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. 

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. 

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Ready to be part of something greater? 

Apply today! 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications