National Cleaning and Soft Services Manager

Please Note: The application deadline for this job has now passed.

Job Introduction

This is an excellent opportunity to progress your cleaning management career as a subject matter expert. We are currently looking to recruit an experienced senior Operator to oversee the soft services for a new, high profile corporate client. This is a high performing operation and will require an experienced and innovative manager to continue and develop its success. National remit/travel required (Midlands base ideal)

Role Responsibility

Oversee the cleaning operation on a national level, supporting Cleaning Managers and Unit teams across 12 manufacturing, brewery and distribution sites in the UK
Lead, develop and advise Cleaning/Soft Services Managers in regards to operational efficiency, consistency, service standards, customer service and compliance.
Strategically provide support, solutions and innovation for the soft services offering
Ensure the operation is modelled on a “five star” service provision with a focus on providing a high level of customer care
Develop and embrace the “one team” culture across all service provision on-site and the directly provided by Sodexo on-site
Nurture client relationships in order to develop them for a long term partnership.
Develop the service model on an on-going basis to enhance service delivery.
Actively enforce relevant statutory, company and site H&S compliance together with the monitoring of related equipment.

The Ideal Candidate

Experience in leading a large, multi-site cleaning or FM operation, ideally within a manufacturing environment
Experience of leading and developing teams within a soft services environment
Industry acumen and knowledge of external development & innovations within cleaning services.
Excellent customer service skills
Strong financial understanding and demonstrable budgeting management.
Experience in adhering to and driving company initiatives.
Excellent eye for detail and passion for the services industry

Package Description

Home based, plus car and benefits

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

Salary	£36,000
Frequency	Annual
Job Reference	SDX/TP/19/15673/LN
Contract Type	Fixed Term – Full Time
Closing Date	03 September, 2015
Job Category	Cleaning
Business Unit	UK Corporate Services
Location	National Remit (home based)
Posted on	02 April, 2015

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