Maintenance Technician
Job Introduction
- 37 hours per week
- Monday - Friday
- 8am - 4pm, Friday 8am - 3.30pm
- £12.21 per hour
- Free Car parking
Check your localtransport links here: Plan Your Journey | Traveline - thedestination you should input is Colchester, CO2 7UT
Job Description
We are seeking a proactive and customer-focused Maintenance Technician to join our Accommodation Services Unit (ASU) at Merville Barracks, Circular Road South, Colchester CO2 7UT. You will play a key role in ensuring service excellence is delivered across our operational areas by maintaining high standards, responding to requests promptly, and supporting the ASU Furniture Supervisor and team.
Your mission is simple: keep things running smoothly, ensure our service standards are met (and exceeded), and provide outstanding customer care. From furniture repairs to warehouse organisation, every day will bring a variety of tasks where your skills and initiative will shine.
What you’ll do:
Record, action, and close all Help Desk Calls (HDCs) promptly.
Prepare and maintain accurate daily, weekly, and monthly records.
Conduct furniture audits and manage stock using the CAFM system.
Repair and replace furniture components as needed.
Assist with loading, unloading, and transporting furniture to and from sites.
Maintain cleanliness and serviceability of vehicles, warehouse, and equipment.
Operate a forklift (training provided) and perform Portable Appliance Testing (PAT).
Support monthly stock takes and audit processes.
Liaise daily with unit representatives and colleagues to ensure smooth operations.
Carry out any other reasonable duties as directed by management.
What you bring:
Good numerical and communication skills (written and verbal).
Knowledge of health & safety practices.
Basic understanding of furniture repairs (e.g., door/cupboard hinges).
Basic IT skills.
Excellent timekeeping and strong customer service focus.
Full UK driving licence (held for at least 2 years).
Must be 25 or older to drive company vehicles.
Desirable
- Previous experience in a similar role.
What we offer:
- On-the-job training with experienced professionals
- Fully funded apprenticeship qualifications
- Career development opportunities within Sodexo
- A friendly and supportive work environment
- Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
- Career Growth – Apprenticeships, learning tools, and development opportunities.
- Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
