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Lounge Manager - Qatar Airways

Please Note: The application deadline for this job has now passed.

Job Introduction

We are looking for someone to manage the prestigious Qatar Airways lounge; the role involves planning and delivering food and beverages in line with the high quality expectations of the airline and their customers. You will be managing the Sodexo Prestige team on site managing and coaching to ensure an efficient and professional service.           

Sodexo Prestige is the Sports and Leisure division of Sodexo UK & Ireland. Our heritage is built on catering and hospitality experience and fuelled by our passion for exceptional food and service. For over 40 years we have been providing bespoke catering and hospitality services for sports stadia, racecourses, visitor, attractions, historic venues, major events and premium airline lounges. Recognised across the globe for hospitality, we help create exceptional moments at extraordinary events such as Royal Ascot, Tour de France, The Open Championship, RHS Chelsea Flower Show and the Rugby World Cup.

 

Role Responsibility

 

You will be interacting with customers by explaining the food and beverages on offer, understanding their needs and making recommendations to meet the needs of Qatar premium customers. Managing a team of service, cleaning and kitchen staff, you will also work in close collaboration with the Qatar lounge team to deliver a superior product and that delight all customers, and to ensure a smooth lounge operation. Working with the Qata Lounge team, including senior management you will complete monthly financial reports, look for ways to improve the service and provide solutions to operational airport challenges.

 

The Ideal Candidate

  • Experience in providing high end quality customer service and product.
  • Experience in delivering 5* service
  • Experience in managing a team.
  • Catering experience
  • Highly motivated and good at leading a team
  • Attention to detail
  • Able to work on own initiative within a team environment
 

Package Description

Up to £30,000 + Benefits.

This role operates a shift pattern, 4 days on, 2 days off. This will include some weekend cover.

Salary Up to £30,000
Frequency Annual
Job Reference SDX/297685/RM
Contract Type Fixed Term – Full Time
Closing Date 20 April, 2016
Job Category Catering Management
Business Unit UK Sodexo Live
Location Heathrow
Posted on 06 April, 2016

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