Learning and Development Manager

Job Introduction

A fantastic opportunity to join one of the world’s leading Facilities Management companies. The Learning & Development manager will be responsible promoting a learning culture within the establishment by coordinating a range of learning and development activities which are aligned to the business strategy and comply with contractual and legislative requirements.

Role Responsibility

Key responsibilities: 

• Manage the complete learning and development cycle – learning needs analysis, implementation of learning interventions, and mandatory training.
• Devise and implement the local learning and development plan.
• Monitor and proactively manage the establishment’s training budget.
• Coordinate and manage learning and development solutions in response to assessed operational need, including mandatory training, mentoring, NVQs and flexible learning options as appropriate
• Deliver and develop training modules using a variety of training methods to meet a variety of learning styles
• Implement evaluation strategies to monitor and continuously improve the effectiveness and quality of learning and development solutions.
• Coach employees in the Performance Development Review (PDR) process and advise managers on the creation of quality career plans using Ingenium.
• Ensure accurate records of all training undertaken by all staff at the establishment are maintained by  PeopleCentre using SAP, ensuring that PeopleCentre book courses in a timely fashion and associated administration is completed.
• Ensure equality and inclusion practices are upheld in all L&D activities
• Take accountability for the Learning Resources including the Learning Suite and the monitoring of any Health & Safety Issues
• Proactively work with Senior Managers to understand the short and medium term Learning requirements for the site and take accountability for site Strategy in conjunction with the  L&D Business Partner and the HRBP
• Coordinate and manage the Operational and Non-Operational Training Programmes (ITC, OSO) and Graduation arrangements, including the initial welcome Evening, for new Operational Support and Prisoner Custody Officers in partnership with PeopleCentre Team
• Responsibility for employee induction and initial development requirements and liaising with managers over requirements for completion of probationary paperwork in accordance with the Policy
• Act as first point of contact for Auditors regarding learning and development and Records audits
• Assist with the coordination of IIP assessments and site actions required to ensure we maintain the standard
• Attendance at key monthly site meetings, including Health & Safety and Diversity and Inclusion
• Contribution to the successful development and/or implementation of learning & development related policies – ensuring managers are fully aware of key processes i.e. requests for professional study
• Organisation of the annual site ‘Learning at Work’ Day
• Take a proactive role in staff engagement and Investors in People across the prison site.
• Ad-hoc project work to ensure that we continuously improve our learning processes and procedures

The Ideal Candidate

• Current and substantial experience of working in a learning and development environment.
• Experience of organising staff events and learning activities.
• Experience of developing presentations and delivering to a wide range of people.
• Knowledge and experience of arranging staff inductions and training events.
• Excellent IT skills, to be able to generate spreadsheets and data on learning provision.
• Experience of working to performance targets and within budget constraints and timeframes.
• Qualified by experience or by professional qualifications.

Package Description

A fantastic opportunity to join one of the world’s leading Facilities Management companies. The Learning & Development manager will be responsible promoting a learning culture within the establishment by coordinating a range of learning and development activities which are aligned to the business strategy and comply with contractual and legislative requirements.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.