IT Delivery Director

Job Introduction

As the IT Delivery Director at Sodexo UK&I, you are not only a seasoned leader with a proven track record of success, but also a strategic thinker who is passionate about driving transformational change. In this role, you will work closely with our UK&I CIO and senior business stakeholders to set the strategy, build capabilities, and drive key objectives. 

With your extensive experience managing and optimising demand and PPM functions, and delivering cross-functional technical portfolios, you will be accountable for the effective delivery of key governance, demand and PPM activities.

Join Sodexo and be part of a team where you can act with purpose and thrive in your own way. With our focus on continuous improvement and a customer-centric performance culture, you will have the opportunity to make a significant impact and contribute to our mission of improving the quality of life for our clients and customers.

Role Responsibility

• Work with the UK&I CIO, IS&T leadership team, and senior business stakeholders to set the strategy, build capabilities, and drive key objectives of the Governance, Demand, Programme and Project Management, and Business Relationship Management functions.
• Build effective relationships with key business contacts.
• Recruit, foster, and develop our talent and our talent pipelines with a focus on continuous improvement and a customer-centric performance culture.
• Manage demand, through delivery and into resource and workforce management.
• Ensure IS&T continues to support the business in their drive to increase revenue and support margin for all IS&T deliverables within a bid and then ensuring the effective and smooth handover into the delivery function as we mobilize.
• Driving a continuous service improvement and customer-centric culture.

The Ideal Candidate

• Experience building capabilities, managing, and optimizing Demand and PPM functions, processes, and driving improving standards through coaching.
• Strong understanding of IT, PPM, and demand management – ideally professional accreditations or chartered status (e.g. APM).
• 10+ years of leading a large global delivery team and managing demand as a region within a global organization with complex, matrix structured entities and budgets of £10m+.
• Clear leadership experience (5+ years), of working at Director or C-suite level gained in a complex global organization.
• Proven track record in delivering £m’s of a cross-section of technical portfolios.

Package Description

What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process