IS&T Head of Technical Operations

Job Introduction

As the IS&T Head of Technical Operations at Sodexo's location in Salford, you are also a visionary leader and strategic thinker who can drive innovation and cost-effectiveness.

In this critical role, you will interface with multiple lines of business and IS&T functions, manage key relationships, and ensure secure and compliant delivery of infrastructure services. By proactively managing technical operations, addressing technical debt, and leading migrations to SDWAN and cloud platforms, you will help to deliver high-quality IT services and support the growth of Sodexo's business.

Join Sodexo and be part of a team where you can apply your technical expertise, collaborate with global stakeholders, and make a meaningful impact on the organization's success.

This position is based in our Salford office (2 days per week) with some travel to regional and international offices.

Role Responsibility

• Lead a programme of work to address technical debt and obsolescence across the estate.
• Manage teams of experts across a wide range of technologies in a transforming environment.
• Ensure compliance with regulatory and information security compliance requirements. • Lead team through SDWAN and Move to Cloud migrations.
• Ensure a strategic role in the company organisation between IT and business.
• Be closely coordinated with the IT leadership team and its different activities, under the CIO leadership.
• Work in a global international environment, leveraging global skills, with specific focus on offshore delivery centres operated internally or outsourced.
• Able to work with different stakeholders at different levels of the organization from executive leadership to operational teams (IT, Business & Operations, External Vendors).

The Ideal Candidate

Essential

• Previous IT technology infrastructure leadership roles with a complex estate over 1000 sites, over 300 applications and 10 lines of business, operating in a global organisation with government contracts.
• Experience of working within a global vs regional organisational structure.
• SDWAN network and Cloud transformation experience.
• Network operations and network management experience.
• Delivering & managing Cloud infrastructure IaaS, PaaS, specifically Microsoft Azure.
• Full driving license.
• Security cleared.

Desirable

• Local area network technologies (switching, routing, firewalls, wireless).
• Infrastructure security knowledge and experience.
• Business Continuity and Disaster Recovery experience.
• Network Management and Operations experience.
• Server, Virtualisation, Cloud, Storage and related infrastructure experience.
• Azure Cloud Certified, Cisco Networks Certified.

Package Description

Competitive Salary, bonus and excellent benefits

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

About the Company

In the UK and Ireland, Sodexo employs around 30,000 people, and partners with clients in many sectors across business and industry; schools and universities; sports and leisure; energy and resources; government and agencies; healthcare; justice and defence.

Sodexo’s connected; people-centric approach brings together a diverse range of expertise. The breadth of services it offers ranges from food and hospitality; cleaning; reception; concierge (Circles); security; property management and technical services through to data driven workplace strategy and design (Wx); employee engagement and recognition services (Sodexo Engage) and personal home services through Prestige Nursing + Care and the Good Care Group.  

Vital Spaces is Sodexo’s value proposition that puts people at the heart of everything we do, bringing together services and solutions and focusing on the productivity and wellbeing of people wherever they are.

Sodexo is committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process